Terms and Conditions

1. The Service

Hinto AI is a platform designed to automate and accelerate the creation of user documentation. The Service transforms screen recordings uploaded by users into structured, editable content, such as knowledge bases and help articles. Key features include AI-powered content generation, a rich-text editor, content organization, and options to publish documentation to a public URL or export it in various formats.

2. Account Registration

To use the Service, you must create an account. You can register using an email address and password or through a third-party authentication provider like Google. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Subscriptions, Billing, and Payments

a. Plans

Hinto AI offers several subscription plans, including a Free plan and paid plans with more advanced features and higher usage limits (e.g., "Pro," "Business"), as detailed on our pricing page. Features, limits, and pricing for each plan are subject to change.

b. Billing Cycle

Paid subscriptions are billed in advance on a recurring monthly or annual basis ("Billing Cycle"). Your subscription will automatically renew at the end of each Billing Cycle unless you cancel it through your account settings or by contacting us.

c. Payment Processing

We use Lemon Squeezy as our third-party payment processor and merchant of record. All payments are processed by Lemon Squeezy, and by making a purchase, you agree to their terms of service. We do not store or have access to your credit card details. You are responsible for providing complete and accurate billing information.

d. Cancellations

You may cancel your subscription at any time. The cancellation will take effect at the end of your current Billing Cycle, and you will not be charged for the next cycle. You will retain access to the paid features until the end of the current Billing Cycle.

e. Refunds

Subscription fees are non-refundable. No refunds or credits will be provided for partial months of service, plan downgrades, or unused time in your Billing Cycle.

f. Price Changes

We reserve the right to change the prices for our subscription plans at any time. We will provide you with at least 30 days' notice of any price changes. Your continued use of the Service after the price change constitutes your agreement to pay the modified amount.

4. User Content and Intellectual Property

a. Your Content

You retain all ownership rights to the content you upload to the Service, including your screen recordings, and the content generated by the Service from your recordings (collectively, "User Content").

b. License to Hinto AI

To provide and improve the Service, you grant Hinto AI a worldwide, non-exclusive, royalty-free, sublicensable license to use, process, store, reproduce, and display your User Content. This license is solely for the purpose of operating, developing, and improving the Service.

c. Our Content

The Service itself, including all underlying software, technology, branding, and content provided by us (excluding User Content), is the exclusive property of Hinto AI and its licensors. You may not use our branding or intellectual property without our prior written consent.

5. Acceptable Use

You agree not to use the Service to:

• Upload, post, or transmit any content that is unlawful, harmful, defamatory, obscene, or infringing on intellectual property rights.
• Reverse engineer, decompile, or otherwise attempt to discover the source code of the Service.
• Interfere with or disrupt the integrity or performance of the Service.
• Use the Service for any purpose other than its intended use of creating documentation.

6. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. You may lose access to all your User Content. You can terminate your account at any time by cancelling your subscription and ceasing to use the Service.

7. Disclaimers and Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties, express or implied.

In no event shall Hinto AI, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim arising out of these Terms or the Service will not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms, please contact us through the contact information provided on our website.