# Hinto AI --- ## Getting Started with Hinto AI ### Sign up and log in with Google # Sign up and log in with Google Hinto AI allows you to create an account and sign in using your existing Google account for a faster and more secure experience. This option is available on the main sign-up and sign-in pages, streamlining your access to the platform without needing to manage a separate password. ## Signing Up with Google If you are creating a new Hinto AI account, you can use your Google credentials to get started quickly. On the **Create Account** page, you will find the option to sign up with Google. 1. Navigate to the Hinto AI sign-up page. 2. Instead of filling out the email and password fields, click the **Sign up with Google** button. 3. A new window will open, prompting you to choose a Google account. Select the account you wish to use. 4. After selecting your account, you will be automatically authenticated and redirected to your Hinto AI projects dashboard.  ## Logging In with Google Once you have created an account using Google, you can use the same method to log in for subsequent sessions. The process is similar to signing up. 1. On the Hinto AI sign-in page, click the **Sign in with Google** button. 2. If you are already logged into your Google account in your browser, you may be logged into Hinto AI automatically. 3. If not, select your Google account from the list that appears. You will then be redirected to your dashboard. ### Important Considerations - **One Account, One Method:** If you sign up with Google, you should continue to log in with Google. An account created via Google OAuth is separate from an account created with the same email address and a password. - **Security:** Using Google for authentication leverages Google's security features, such as two-factor authentication (2FA), for your Hinto AI account. ## Summary This article explains how to use your Google account to both create and access your Hinto AI profile. By using the 'Sign up with Google' feature, you can bypass manual password creation for a streamlined and secure authentication process, getting you to your projects dashboard in just a few clicks. ## Related - [Create your Hinto AI account](#article-1406) - [Log in into your Hinto AI account](#article-1388) - [Create your first project](#article-1389) --- ### Complete the onboarding setup # Complete the onboarding setup After creating your Hinto AI account, you will be guided through a brief, multi-step onboarding process. This setup helps personalize your experience, create your first project, and prepares you to generate your first knowledge base. ## Step 1: Welcome to Hinto AI The first step helps us understand your needs better. You'll be asked to provide some basic information about yourself and your company. You must make a selection for each required field to proceed. - **How did you hear about Hinto AI?:** Select the source from the options provided. - **Company size:** Choose the option that best represents the number of employees in your company. - **What's your role?:** Select your current role from the list.  Once you have filled out all the fields, click the **Continue** button. ## Step 2: Create Your First Project Next, you will set up your first project. This project will house the documentation you generate. - **Project Name:** Enter a descriptive name for your project. - **Language:** Select the primary language for the content that will be generated.  Click **Continue** to move to the next step. ## Step 3: How Hinto AI Works A brief tutorial video will appear, providing a quick overview of how Hinto AI transforms your demos into a knowledge base. Watching this video is a great way to get acquainted with the platform's core functionality. When you are finished, click **Got it, Continue**.  ## Step 4: Upload Your First Video The final step is to upload your first screen recording. You can either drag and drop a file or click to select one from your computer. Hinto AI will use this video to automatically generate your knowledge base content. Supported formats include MP4, MOV, AVI, and WebM.  ### Tips for Using This Section If you prefer to explore the dashboard immediately, you can click the **Skip** button located in the top-right corner of the screen at any point during the onboarding process. This will take you directly to your project space. ## Summary This article provides a step-by-step guide to the Hinto AI onboarding flow. Following these steps allows you to personalize your account, create your first project, and upload a video to start generating content immediately after signing up. ## Related - [Create your Hinto AI account](#article-1406) - [Create your first project](#article-1389) - [Generate a Knowledge Base](#article-1392) --- ### Log in into your Hinto AI account # How to Log In to Your Hinto AI Account This guide explains how to log in to your Hinto AI account. Following these steps will give you access to your projects and allow you to create new tutorials. You'll need the email address and password you used to register. 1. Navigate to the Hinto AI homepage and click the **Get Started** button in the top-right corner. 2. On the login page, enter your registered email address into the **Email** field. 3. Enter your password into the **Password** field. 4. Click the **Sign in** button to access your dashboard.  ### What If I Don't Have an Account? If you haven't created an account yet, click the **Sign up** link located below the **Sign in** button to register. --- ### What is Hinto AI and how it works? # What is Hinto AI and how it works? Hinto AI is a powerful platform designed to automate and accelerate the creation of user documentation. It transforms raw screen recordings of your product into structured, ready-to-use content, such as complete knowledge bases or individual help articles. This allows you to produce high-quality tutorials and guides with minimal effort. ## The Core Workflow: From Video to Content The process of creating content in Hinto AI follows a simple, logical flow from uploading your raw material to exporting the finished product. The main steps are: 1. **Create a Project:** Start by creating a project, which serves as a container for all the documentation related to a specific product or feature. 2. **Upload a Screen Recording:** Upload a video walkthrough of your product. This video is the source material the AI will analyze. 3. **Generate a Knowledge Base Structure:** Hinto AI analyzes the video's content and user actions to automatically create a logical structure for your knowledge base, including suggested article titles organized into sections. 4. **Generate Article Content:** For each title in the structure, you can generate a full article complete with text, steps, and images based on the video. 5. **Review and Edit:** Use the built-in editor to refine the generated text, add more details, and ensure everything is accurate. 6. **Export:** Once you're finished, export your content in various formats like HTML or Markdown to publish it on your help center or other platforms. ## Creating Your Project and Knowledge Base After signing in, your first step is to create a project from the main dashboard. A project acts as your central workspace. Once the project is created, you will be prompted to select a template to create your content.  - **Knowledge base:** Choose this to generate a full table of contents with multiple articles from a single video. - **Single Article:** Choose this if you want to create one detailed article from your video.  After selecting a template, you'll upload your screen recording. Hinto AI will then analyze the video, which can take a few moments. When it's finished, you'll see a complete knowledge base structure, ready for you to start generating the content for each article.  ## Generating and Editing Content With your knowledge base structure ready, you can click on any article title to view its generation options. Click the **Generate** button to create the full article content based on the original video. Hinto AI will write the text, extract steps, and pull relevant images.  Once generated, the article appears in a rich-text editor. Here, you can make any necessary edits, from correcting text to adding new content blocks like lists, headings, or additional images. When your edits are complete, click **Save changes** to update the article.  ### Tips for Using Hinto AI - **Use clear recordings:** For the best results, use a clear, concise screen recording that focuses on a single workflow. - **Review the structure first:** Before generating every article, review the AI-suggested table of contents. You can rename, delete, or reorganize articles and sections to better fit your needs. - **Experiment with templates:** If an article isn't quite right, use the **Regenerate** option to try creating it with a different template (e.g., changing from a "How-To Guide" to a "Feature Overview"). ## Summary Hinto AI revolutionizes the process of creating user documentation by transforming video screen recordings into structured, editable help content. This article provides an overview of the core workflow, from creating a project and uploading a video to generating a full knowledge base, editing individual articles, and exporting the final content for publication. By automating the most time-consuming parts of content creation, Hinto AI enables you to build comprehensive help centers quickly and efficiently. ## Related - [Create your first project](#article-1389) - [Generate a complete Knowledge Base from a video](#article-1392) - [Difference between a Knowledge Base and a Single Article](#article-1391) --- ### Create your first project # Getting Started: Create Your First Project Welcome to Hinto! This beginner's guide will walk you through the first steps to turn your screen recordings into polished tutorials. It's a simple process, and you'll have your first project ready in just a few minutes. Let's get started! ## Step 1: Log In to Your Workspace Your journey begins at the login screen. If you already have an account, simply enter your credentials to access your project dashboard. If you're new, you can quickly sign up to create your workspace. ## Step 2: Create a New Project Once you're in, you'll see your project dashboard. Click the "Create Project" button. Give your project a clear name, usually the name of the product or feature you're creating a tutorial for, and click "Create Project" again. ## Step 3: Select a Template and Upload Next, you'll choose a template. Select "Knowledge base" for a multi-article guide or "Single Article" for a standalone piece. After selecting, you'll be prompted to upload your screen recording. Just click "Upload" and choose your video file. ## Step 4: Review and Generate Your First Article Hinto will analyze your video and automatically create a structured outline for your knowledge base. You can review the sections and articles it suggests. When you're ready, click on an article title and hit "Generate" to create the content. ### You're All Set! Congratulations, you've just created your first piece of content! You can now edit the text, add images, or export it for your help site. Feel free to explore and generate more articles from the same video. Welcome to a smarter way of creating tutorials! --- ### Create your Hinto AI account # How to Create a Hinto AI Account This guide shows you how to create your Hinto AI account using an email address. Following these steps will give you access to the platform to start turning your screen recordings into helpful tutorials for your users. You will need access to a valid email account to verify your registration. 1. Navigate to the Hinto homepage and click the **Get Started** button. 2. On the sign-in page, click the **Sign up** link. 3. Enter your email address in the **Email** field. 4. Create a secure password in the **Password** field. 5. Click the **Sign up** button to proceed.  6. Go to your email inbox and open the verification email from Hinto AI. 7. Click the **Confirm your email** button inside the email.  8. You will be redirected to the login page. Sign in with your newly created credentials.  9. Congratulations! You are now logged in and can see your **Projects** dashboard.  ### Troubleshooting If you don't receive the verification email within a few minutes, please check your spam or junk mail folder. Also, ensure you entered your email address correctly during the sign-up process. --- ## Generating Content ### How to Create and Use an Internal Workflow SOP Project # How to Create and Use an Internal Workflow SOP Project This guide shows you how to create a Standard Operating Procedure (SOP) project from a video recording. Using the Internal Workflows project type, you can easily document internal processes, create consistent training materials, and simplify team onboarding. You will need a screen recording of the workflow you wish to document. 1. From the **Projects** dashboard, click the **Create Project** button. 2. On the **Create New Project** screen, select the **Internal Workflows** project type. 3. Enter a name for your SOP in the **Project Name** field. 4. Click **Create Project**.  5. After creating the project, upload a video recording of your internal process. Hinto AI will automatically analyze the video and generate a set of articles, including a high-level overview and detailed how-to guides for each part of the process.  6. To change an article's format, click the **Remake** button. 7. In the pop-up window, select the **Template** option to view available formats. 8. Choose between the **SOP Feature Overview** for a summary or the **SOP How-To Guide** for step-by-step instructions, then regenerate the article.  9. Once your documentation is complete, go to **Settings** to publish it to a shareable URL or click **Add Member for Free** to invite collaborators.  ## Summary This article explains how to create and manage an Internal Workflow SOP project. By uploading a video of a process, you can automatically generate structured documentation, including both high-level overviews and detailed how-to guides. This feature streamlines the creation of training materials, ensures procedural consistency, and helps onboard new team members efficiently. ## Related - [What are Internal Workflow SOPs?](#article-9433) - [Understand SOP templates: Overview vs. How-To Guide](#article-9434) - [How to publish your project](#article-5129) --- ### How to Create 'What's New' Projects for Release Notes # How to Create 'What's New' Projects for Release Notes This guide shows you how to create a 'What's New' project in Hinto AI. This project type is designed to automatically generate professional release notes, feature announcements, and bug fix summaries directly from a screen recording. You will need a video file demonstrating the new updates. 1. From your dashboard, go to the **Create New Project** page. 2. Under Project Type, select the **What's New** option. This template is optimized for release notes, feature highlights, and bug fixes. 3. Enter a descriptive name for your update in the **Project Name** field (e.g., 'New Features for iOS 26.1'). 4. Choose the desired output language from the **Language** dropdown menu. 5. Click the **Create Project** button to proceed.  6. In the **Select video** pop-up, upload your screen recording. Hinto will analyze the video to identify new features and changes. 7. Once processing is complete, review the generated content. Hinto automatically creates an 'Overview' article summarizing all updates and individual 'Deep Dive' articles for each major feature.  ### Tip: Generating a Bug Fix List If your video primarily covers bug fixes, you can generate a dedicated list. After the initial content is created, click the **Remake** button. In the pop-up, select the **Bug fixes** template to regenerate the article as a clean, user-friendly list of all the fixes demonstrated in your video.  ## Summary This article explains how to use the 'What's New' project type to efficiently create content for product updates. By uploading a single screen recording, you can generate a comprehensive set of documents, including a high-level overview of all changes, detailed deep dives on specific features, and lists of bug fixes, streamlining your release communication process. ## Related - [Understand 'What's New' content (Overview and Deep Dives)](#article-8523) - [Generate a bug fix list from a video](#article-8524) - [Record your screen with audio on a Mac](#article-7107) --- ### Understand 'What's New' content (Overview and Deep Dives) # Understand 'What's New' content (Overview and Deep Dives) When you create a **'What's New'** project, Hinto automatically generates two distinct types of articles to help you announce product updates: a high-level **Overview** and a series of detailed **Deep Dives**. This structure is designed to give you flexible, ready-to-use content for release notes, blog posts, or help center updates. ## The Overview Article The **Overview** article provides a comprehensive summary of all the new features and improvements demonstrated in your video. It's designed to be a shareable announcement that gives your users a quick look at everything that's changed in a new release.  This article typically includes: - **Main feature summaries:** A section for each major update, explaining what it does and the benefits for the user. - **Additional enhancements:** A bulleted list covering minor improvements or smaller changes. - **A concluding summary:** A final paragraph that wraps up the entire release. ## Deep Dive Articles For each significant feature identified in your video, Hinto generates a separate **Deep Dive** article. These articles provide in-depth information about a single feature, including step-by-step instructions on how to use it. They are ideal for creating detailed documentation or knowledge base content.  A Deep Dive article usually contains: - **How to use this feature:** Numbered steps guiding the user through the process. - **Key capabilities:** A breakdown of the feature's core functions and benefits. - **Tips and best practices:** Advice for getting the most out of the new functionality. ### Tips for Using This Section Think of the generated articles as drafts. You can use the **Overview** article as your main release announcement and link to the individual **Deep Dive** articles for users who want to learn more. You are free to edit, combine, or discard any of the generated content to best fit your needs. ## Summary This article explains the two types of content generated by a 'What's New' project: a summary Overview and detailed Deep Dives. The Overview is perfect for high-level announcements, while Deep Dives offer in-depth guides for specific features, providing a complete toolkit for communicating product updates. ## Related - [Create 'What's New' projects for release notes](#article-8522) - [Generate a bug fix list from a video](#article-8524) - [Choose the Best Template](#article-1394) --- ### How to Generate a Bug Fix List from a Video # How to Generate a Bug Fix List from a Video This guide shows you how to use Hinto AI to automatically create a clear, user-friendly list of bug fixes from a screen recording. This is a powerful way to generate release notes quickly. You will need a 'What's New' project and a video that demonstrates the bugs that have been fixed. 1. First, [create a 'What's New' project](#article-8522) and upload a video showing the bug fixes. Hinto will generate a default 'Overview' article. 2. From within your project, click the **Remake** button in the top-right corner of the editor. 3. In the **Regenerate article** pop-up window, click on the **Template** option.  4. From the list of available templates, select **Bug fixes**. 5. Click the **Close** button to return to the previous window. 6. Confirm that your video and the 'Bug fixes' template are selected, then click the **Regenerate** button to create the new article. ### Tips for Best Results For the most accurate bug fix descriptions, your screen recording should clearly demonstrate the corrected behavior. Verbally describing each fix as you record it will also help Hinto AI generate more detailed and user-friendly text. ## Summary This article explains how to generate a dedicated bug fix list from a video within a 'What's New' project. By using the 'Remake' function and selecting the 'Bug fixes' template, you can transform a technical demonstration into a clear, customer-facing document, perfect for release notes and updates. ## Related - [Create 'What's New' projects for release notes](#article-8522) - [Understand 'What's New' content (Overview and Deep Dives)](#article-8523) - [Regenerate an article](#article-1395) --- ### Knowledge Base vs Single Article # What’s the Difference Between a Knowledge Base and a Single Article? The main **difference between a Knowledge Base and a Single Article** lies in their structure and purpose. Understanding which format to use helps you organize information effectively, ensuring your users can find the answers they need quickly and easily. ## What a Knowledge Base Is A Knowledge Base is a comprehensive, structured library of information about a product, service, or topic. Think of it as a complete digital manual that allows users to explore various subjects and understand how different features connect. It's best for providing broad, in-depth documentation. - **Hierarchical Structure:** Content is organized into categories and sub-categories, much like a book's table of contents. - **Multiple Articles:** It is a collection of many individual articles, each covering a different aspect of the main topic. - **Broad Scope:** Designed to be a one-stop resource for users to find answers to a wide range of questions. ## What a Single Article Is A Single Article is a standalone piece of content designed to address one specific question, task, or feature. It provides a focused, linear path to a solution, making it perfect for how-to guides, troubleshooting steps, or tutorials. - **Focused Content:** It concentrates on solving one specific problem or explaining one concept thoroughly. - **Standalone:** A user can understand the content and find their answer without needing to read other documents. - **Action-Oriented:** Often provides clear, sequential instructions to guide a user through a process. ## Why It Matters Choosing the right format is key to providing a great user experience. A well-organized **knowledge base structure** empowers users to self-serve and gain a deeper understanding of your product. A clear **single article tutorial** provides an immediate solution to a pressing problem, which reduces customer frustration and support tickets. In summary, use a Knowledge Base for building a comprehensive library of information and a Single Article for providing quick, targeted answers. By matching the format to the goal, you create a more effective and helpful support resource. --- ### Generate a Knowledge Base # Generate a complete Knowledge Base from a Video This guide will show you how to automatically generate a multi-article knowledge base from a single video walkthrough of your product. With just one screen recording, you can create a comprehensive help center, saving you hours of manual writing. To get started, you will need a screen recording of your product saved as a video file on your computer. ## Steps 1. Navigate to the Hinto homepage and click the **Get Started** button in the top-right corner. 2. Log in to your Hinto account. If you do not have an account, complete the sign-up process first.  3. From your main dashboard, click the **Create Project** button. 4. In the **Project Name** field, enter a name for your knowledge base (e.g., the name of your product). 5. Click **Create Project** to continue.  6. In the 'Select a template' pop-up, choose the **Knowledge base** option. 7. Next, in the 'Upload screen recording' pop-up, click the **Upload** button. 8. Select the video file from your computer that you want to use and click **Upload**.  9. Wait while Hinto analyzes your recording. This may take a minute or more depending on the video length. 10. Once the analysis is done, a 'Ready for Review' pop-up will appear. Click **View**. 11. Review the generated knowledge base structure in the left-hand panel. Hinto has automatically created a table of contents based on your video.  12. Select an article title from the list on the left to begin generating its content. 13. On the right, you can confirm the video source and select a content template (e.g., Conceptual Guide, How-To Guide). 14. Click the **Generate** button to create the article content.  15. Review the generated article. You can now edit the text, add new elements, or use the top menu to **Duplicate** or **Regenerate** the content. 16. Once you are happy with the article, click Save changes.  ### A Quick Note on Processing Time Both analyzing the initial video and generating individual articles can take around a minute or more. For best results, keep the Hinto window open while the process completes. --- ### Generate a stand-alone article # How to Generate an Article from a Video in Hinto This guide shows you how to turn a screen recording into a step-by-step tutorial article using Hinto. This process allows you to quickly create support documentation and user guides. You will need a screen recording video file (.mov, .mp4, etc.) ready to upload. 1. From your **Projects** dashboard, locate the desired project and click **View Project**. 2. In the **Select a template** pop-up, choose **Single Article**.  3. In the **Upload screen recording** pop-up, click the **Upload** button. 4. Select your video file from your computer and click **Upload**.  5. Wait for Hinto to finish analyzing your recording. Once the **All Done** pop-up appears, click **View**.  6. Review your newly generated article. You can edit the text, add new content blocks, and rearrange steps as needed. 7. To add a new content block (like a heading, list, or image), hover over an existing block and click the **plus icon (+)**.  8. To recreate the article with a different format, click the **Regenerate** button at the top of the editor. 9. In the **Regenerate article** pop-up, you can either select a new video or click **Template** to choose a different article style. 10. Click the **Regenerate** button to confirm your changes. 11. When you are finished editing, click the **Save changes** button to save your article.  ### Tips for Best Results For optimal article generation, ensure your screen recording is clear, concise, and focuses on a single task from start to finish. Narrating your actions during the recording can also improve the accuracy of the generated text. --- ### How to Create a Guided Lesson # How to Create a Guided Lesson with Video Tutorials This guide will walk you through how to use the 'Guided Lesson' template to transform a single screen recording into a comprehensive, multi-format tutorial. This feature is perfect for creating detailed training materials, user onboarding guides, and educational content. To get started, you will need a video file of the process you want to document. 1. To keep your lessons organized, first create a folder. In the left sidebar, click **Add content...** and select **Folder**. 2. In the pop-up window, enter a name for your folder (e.g., "Lessons") and click **Create**. 3. Hover over your new folder, click the **three-dot menu (...)**, and select **New Article**. 4. From the "Select a template" window, scroll down and choose the **Guided lesson** option. 5. On the "Select video" screen, either click **Upload** to add a new screen recording or choose a video from your **Existing videos**. 6. Provide a title for your lesson in the **Article name** field and click **Create**. 7. On the article preparation screen, confirm the details are correct and click the **Generate** button to begin the AI-powered creation process.  8. Once the lesson is generated, you can embed a video clip. Click the **Edit** button on any screenshot within the article. 9. In the editor view, click the dropdown menu at the top left (which defaults to **Screenshot**) and change it to **Video Clip**. 10. Use the timeline editor to trim the video. Drag the handles to select the start and end points of the clip you want to feature. 11. Click **Done** to embed the trimmed video clip into your lesson. 12. Finally, click the **Save changes** button in the top-right corner to update your article.  ## Summary This article demonstrates how to create a structured educational guide using the 'Guided Lesson' template. By uploading a single video, Hinto AI automatically generates a complete lesson with text instructions, screenshots, and key learning objectives. You can further enhance the lesson by embedding trimmed video clips directly from your source recording, providing a rich and interactive learning experience for your users. ## Related - [Choose the Best Template for Your Content](#article-1394) - [Add and trim video clips in your articles](#article-6676) - [Generate a stand-alone article from a video](#article-1393) --- ### Choose the Best Template # Choose the Best Template for Your Content Hinto provides a variety of templates to help you structure your articles effectively. When you create a new article, you will be prompted to select a template. Each one is designed for a specific type of content, from step-by-step guides to high-level overviews. ## Detailed How-To Guide This is the most frequently used template, ideal for creating step-by-step instructions to guide users through a specific task. It is structured to be clear, actionable, and comprehensive. - **Step-by-Step Instructions:** A numbered list for each action, with placeholders for screenshots or GIFs to visually demonstrate each step. - **Troubleshooting:** An optional section to address common issues and their solutions. - **Summary:** A concluding section for key takeaways and links to related articles.  ## Feature Overviews Use this template to provide a quick walk-through of a product page or to highlight several related features at once. It's perfect for announcements or introductory articles. - **Feature Sections:** Dedicated blocks for each feature, including a short description, key actions users can take, and additional options. - **Visuals:** Each section includes a placeholder for a screenshot or image to illustrate the feature.  ## Guided Lesson This template is designed for creating focused, lesson-style content that introduces a topic and walks the reader through understanding it. It's well-suited for training materials and in-depth tutorials. - **Concept or Action Blocks:** Sections for introducing concepts with detailed explanations and key points. - **Hands-on Exercise:** An optional section to encourage practical application of the lesson. - **Summary of Key Takeaways:** Reinforces the most important information from the lesson.  ## Concept Explainer Choose this template when you need to explain what a concept is and why it matters. It’s perfect for foundational articles, glossaries, or explaining core principles of your product. - **What It Is:** A section for a plain language explanation and key characteristics. - **Why It Matters:** A section to outline the benefits and how the concept helps with workflow and decision-making.  ## Basic Guide This template offers a simple, streamlined structure for setting up the basics and helping users take their first steps. It's ideal for quick-start guides or simple processes that don't require visuals or extensive detail. - **Numbered Steps:** A clean, step-by-step format with brief explanations for each step. - **No Visuals:** This template is text-only by design for maximum simplicity.  ### Tips for Choosing a Template - For procedural tasks, use the **Detailed How-To Guide**. - For high-level product tours, use **Feature Overviews**. - For in-depth training content, choose the **Guided Lesson**. - To define terms or core ideas, the **Concept Explainer** is best. - For very simple, quick instructions, use the **Basic Guide**. ## Summary This article provides an overview of the five article templates available in Hinto. Understanding the purpose of each template—from detailed how-to guides and feature overviews to guided lessons and concept explainers—allows you to select the best structure for your content, ensuring clarity and effectiveness in your documentation. ## Related - [Generate a stand-alone article from a video](#article-1393) - [Generate a complete Knowledge Base from a video](#article-1392) - [Navigate the content editor](#article-1396) --- ### Regenerate an article # How to Regenerate an Article with a New Video or Template This guide shows you how to regenerate an article using a new video or a different template. This is useful when you have updated a screen recording or want to change the article's format without starting from scratch. You will need an existing article and any new videos you wish to use. 1. Navigate to the article you wish to update. 2. Click the **Regenerate** button in the top menu. A modal will appear.  3. To change the video, click the arrow next to the video file name. 4. In the 'Select video' modal, you can select a different video from the **Existing videos** list or click **Upload** to add a new one.  5. To change the format, click the arrow next to the current template name. 6. Select a new template from the list that appears, such as **Feature Overview** or **How-To Guide**.  7. Once your new selections are made, click the **Regenerate** button to update the article.  --- ### Record and create on a mobile # How to Record and Create a Knowledge Base Article on a Mobile Device Hinto allows you to create comprehensive documentation directly from your mobile device. This is particularly useful for generating help articles for mobile applications. The process involves recording your app's functionality on your phone and then uploading the video file to your Hinto project to automatically generate articles. ## Step 1: Record Your App's Functionality The first step is to create a screen recording that demonstrates the features you want to document. For the best results, narrate your actions clearly as you record. 1. Open the application you wish to document on your mobile device. 2. Access the **Control Center** (on iOS, swipe down from the top-right corner). 3. Long-press the **Screen Recording** button to open the options. 4. Ensure the **Microphone** is turned on so Hinto can capture your voice narration. Tap **Start Recording**. 5. Return to your app and perform the actions you want to document. Navigate through different screens, tap buttons, and demonstrate key workflows, explaining each step as you go. 6. Once you are finished, stop the recording. The video will be saved to your device's photo library.  ## Step 2: Upload the Recording to Hinto After saving the recording, open a web browser on your mobile device and navigate to your Hinto account to upload the video. 1. Log in to Hinto and navigate to the project where you want to add the content. 2. Tap the **Add content** button. 3. Choose whether you want to generate a **Single article** or **Multiple articles** from your recording. 4. In the 'Select video' modal, tap the **Upload** button. 5. Select **Photo Library** (or your device's equivalent) and choose the screen recording you just created.  ## Step 3: Generate the Articles Once your video is selected, Hinto will automatically begin processing it. The platform will analyze both the visual actions and your voice narration to transcribe steps, capture screenshots, and structure the content into one or more help articles. This process may take a few minutes depending on the length of your video.  ### Tips for Effective Mobile Recordings - Enable your phone's 'Do Not Disturb' or 'Focus' mode to prevent notifications from appearing in your recording. - Speak clearly and concisely. Describe the action you are taking and its purpose. - Move through the app at a steady, deliberate pace to ensure all actions are captured clearly. ## Summary This article explains how to use your mobile device to record an application's user interface and workflows, and then upload that recording to Hinto. By following these steps, you can leverage Hinto's AI to automatically convert your narrated screen recordings into structured, easy-to-follow knowledge base articles, streamlining the documentation process for mobile apps. ## Related - [Generate a complete Knowledge Base from a video](#article-1392) - [Generate a stand-alone article from a video](#article-1393) - [Choose the best template for your content](#article-1394) --- ### Record your screen with audio on a Mac # How to Record Your Screen with Audio on a Mac This article shows you how to record your Mac's screen with audio using its built-in screen recording tool. Creating a high-quality screen recording with a voiceover is the first step to generating detailed articles and guides with Hinto AI. You do not need to install any additional software to follow these steps. 1. Press **Shift + Command + 5** on your keyboard to open the macOS screen capture toolbar. 2. In the toolbar at the bottom of your screen, choose to **Record Entire Screen** or **Record Selected Portion**.  3. Click the **Options** menu. 4. Under the **Microphone** section, select your preferred microphone. This will capture your voice during the recording.  5. Click the **Record** button to start.  6. When you have finished recording, click the **Stop** icon in the menu bar at the top of your screen. Your video will be saved to your desktop by default. ## Summary This article explains how to use the native macOS screen recording tool to capture both your screen activity and audio narration. Mastering this process is essential for creating the source video files needed for Hinto AI to generate comprehensive and clear instructional content. ## Related - [Generate a Knowledge Base](#article-1392) - [Generate a stand-alone article](#article-1393) - [Record and create on a mobile](#article-5879) --- ### Record your screen with audio on Windows # How to Record Your Screen with Audio on Windows This article shows you how to record your Windows screen with audio using its built-in Xbox Game Bar tool. Creating a high-quality screen recording with a voiceover is the first step to generating detailed articles and guides with Hinto AI. You do not need to install any additional software to follow these steps. 1. Press Windows** key + G** on your keyboard to open the Xbox Game Bar. 2. If prompted with “Yes, this is a game?”, select it to enable recording. 3. In the Capture widget, click the **microphone icon** to select your preferred microphone. This will capture your voice during the recording. 4. Click the **Record** button (circle icon) to start recording. 5. When you have finished, click the **Stop** button in the Capture Status overlay or press **Windows key + Alt + R**. 6. Your video will be saved in the Videos → Captures folder by default. 👉 Even though you’re not recording a game, you should select “Yes, this is a game”.This is just Microsoft’s way of enabling the recording feature for any app - it works for browsers, apps, or even your desktop. ## Summary This article explains how to use the native Xbox Game Bar tool in Windows to capture both your screen activity and audio narration. Mastering this process is essential for creating the source video files needed for Hinto AI to generate comprehensive and clear instructional content. ## Related - [Generate a Knowledge Base](#article-1392) - [Generate a stand-alone article](#article-1393) - [Record and create on a mobile](#article-5879) --- ### Generate Content from a Loom, Dropbox, Google Drive, or Screen Studio Video Link # Generate Content from a Loom, Dropbox, Google Drive, or Screen Studio Video Link Streamline your content creation by generating documentation directly from a video link. This guide shows you how to import videos from popular hosting services to create articles in Hinto AI. You will need a shareable link to your video from a supported platform like Loom, Google Drive, Screen Studio, or Dropbox. 1. From your project's main view, click the **Add content...** button located in the bottom left sidebar. 2. Select either **Single article** or **Multiple articles** from the menu.  3. In the "Select video" window, make sure the **Paste a link** tab is active. 4. Paste your video's URL into the **Video URL** field and click **Paste**. The import will start automatically.  5. Once the video is successfully imported, it will appear at the top of the **EXISTING VIDEOS** list. Click the **Select** button on the new video to start the content generation process.  ### Important Notes Hinto AI currently supports generating content from a single video file per link. Please ensure your link points directly to an individual video file and not to a folder containing multiple videos, as this will result in an error. ## Summary This article explains how to generate documentation by importing a video from a URL. This feature streamlines content creation by allowing you to use existing videos hosted on platforms like Loom, Google Drive, Dropbox, and Screen Studio, eliminating the need to upload files directly. ## Related - [Generate a Knowledge Base](#article-1392) - [Generate a stand-alone article](#article-1393) - [Record your screen with audio on a Mac](#article-7107) --- ### What are Internal Workflow SOPs? # What are Internal Workflow SOPs? **Internal Workflow SOPs** are structured, step-by-step guides automatically generated from your screen recordings of internal processes. This feature allows you to quickly create Standard Operating Procedures (SOPs) to document repeatable tasks, streamline team training, and ensure operational consistency across your organization. ## What an Internal Workflow SOP Is A Standard Operating Procedure (SOP) is a set of instructions to help employees carry out complex routine operations. Hinto AI's Internal Workflow feature transforms a video demonstration of a task into a comprehensive written guide, complete with visual aids. This makes it simple to capture and share institutional knowledge without spending hours on manual documentation. Each generated SOP typically includes: - **Structured Text:** Clear, step-by-step instructions that describe each action performed in the video. - **Annotated Screenshots:** High-quality images captured from your video that highlight key clicks, fields, and actions. - **Process Overview:** A summary of the entire workflow, providing context for the individual steps. - **Logical Grouping:** The AI organizes steps into logical sections, making complex processes easy to follow. ## Why It Matters Documenting internal workflows is crucial for scaling your business, but it's often a time-consuming and tedious process. By automating SOP creation, you can: - **Accelerate Onboarding:** Give new team members clear, visual guides to learn company processes quickly and independently. - **Ensure Consistency:** Standardize how tasks are performed across your team, reducing errors and improving quality. - **Save Valuable Time:** Eliminate the need to manually write instructions and take screenshots. Simply record your screen and let Hinto AI do the rest. - **Create a Centralized Knowledge Hub:** Build a searchable, internal knowledge base of your company's key processes that everyone can access. ## How It Works When you upload a screen recording to an Internal Workflow project, Hinto AI's technology analyzes the visual and audio content. It identifies distinct actions, such as clicking buttons, typing text, and navigating menus. The AI then transcribes any narration, captures the most relevant frames as screenshots, and assembles all the elements into a logically structured document based on the template you choose. ## Summary This article explains how Internal Workflow SOPs in Hinto AI automate the creation of procedural documentation from video recordings. This feature is designed to save time, improve training, and standardize operations by turning complex tasks into clear, step-by-step guides with visuals. ## Related - [Create an Internal Workflow SOP](#article-9435) - [Understand SOP templates: Overview vs. How-To Guide](#article-9434) - [Record your screen with audio on Windows](#article-7108) --- ### Understand SOP templates: Overview vs. How-To Guide # Understand SOP templates: Overview vs. How-To Guide Hinto AI's **SOP templates** help you structure internal process documentation effectively. Choosing between the 'SOP Feature Overview' and 'SOP How-To Guide' allows you to create content perfectly suited for either high-level understanding or detailed, step-by-step execution. ## What the SOP Templates Are When generating documentation for internal workflows from a video, you can choose between two distinct templates. Each serves a different purpose in explaining your processes. - **SOP Feature Overview:** Creates a high-level summary of an entire process or workflow. It's designed to give the reader context and a broad understanding of all the moving parts, explaining the 'why' and the overall flow. - **SOP How-To Guide:** Generates detailed, step-by-step instructions for a specific sub-process or task. This template focuses on creating an actionable, reusable guide for completing a single objective with precision. ## Why It Matters: When to Use Each Template Selecting the correct template ensures your documentation is useful and easy to follow for its intended audience. A broad overview is great for onboarding and strategy, while a detailed how-to guide is essential for accurate, repeatable execution of daily tasks. **Use the SOP Feature Overview when you need to:** - Introduce a team member to a new system or complex workflow. - Provide stakeholders with a summary of how a process works. - Document the end-to-end flow of a multi-stage project. **Use the SOP How-To Guide when you need to:** - Create a clear, repeatable checklist for a specific task. - Provide granular instructions to prevent errors and ensure consistency. - Break down a larger workflow into manageable, actionable steps for training. ## How It Works After Hinto AI processes your video, it identifies the key stages and actions demonstrated. When you select a template, our AI structures the generated content accordingly. The **Overview** template consolidates information into a narrative summary, while the **How-To Guide** breaks down each distinct action into a numbered, sequential list for easy execution. ## Summary This article explains the two SOP templates for internal documentation: the SOP Feature Overview for high-level context and the SOP How-To Guide for detailed, step-by-step instructions. Understanding the difference helps you create clear, effective process documentation for any audience or purpose. ## Related - [What are Internal Workflow SOPs?](#article-9433) - [Create an Internal Workflow SOP](#article-9435) - [Regenerate an article](#article-1395) --- ### How to Create an Internal Workflow SOP # How to Create an Internal Workflow SOP This guide will walk you through how to create a detailed Standard Operating Procedure (SOP) for your internal processes. By uploading a screen recording, you can automatically generate structured documentation to help onboard team members and standardize workflows. You will need a video file of the process you wish to document. 1. From your main dashboard, click the **Create Project** button in the top-right corner. 2. On the 'Create New Project' screen, select the **Internal Workflows** project type. 3. Enter a descriptive name for your SOP in the **Project Name** field.  4. Click the **Create Project** button to proceed.  5. Upload a video of the process you want to document. Hinto AI will automatically generate articles based on your recording, including a high-level overview and detailed how-to guides for each step. 6. To change the format of an article, select it from the sidebar and click the **Remake** button. 7. In the 'Regenerate article' window, click on the **Template** option to view available formats.  8. Select either the **SOP Feature Overview** for a high-level summary or the **SOP How-To Guide** for detailed, step-by-step instructions, and then click **Regenerate**. 9. Once your documentation is ready, you can publish it or share it with team members. Click the **Settings** button. 10. Navigate to the **Publishing** tab to make your SOP public or go to the **Permissions** tab to invite team members to the project.  ## Summary This article explains how to use the Internal Workflows project type to convert a screen recording into a comprehensive Standard Operating Procedure (SOP). The process involves creating a new project, uploading a video, and generating structured articles using either an overview or a detailed how-to guide template. This feature streamlines the creation of training materials and internal documentation. ## Related - [What are Internal Workflow SOPs?](#article-9433) - [Understand SOP templates: Overview vs. How-To Guide](#article-9434) - [How to publish your project](#article-5129) --- ### Record Your Screen Directly in Hinto AI # Record Your Screen Directly in Hinto AI This guide shows you how to use Hinto AI's built-in screen recorder to capture your product walkthroughs and generate documentation. This feature is perfect for creating content quickly without needing any external recording software. You will need a working microphone to record audio. 1. From within your project, click **Add content ...** 2. Select either **Single article** to create one document or **Multiple articles** for a full knowledge base. 3. Choose a template that best fits the content you plan to create. 4. In the **Select video** window, click the **Record** tab.  5. Click the first **Allow** button to grant Hinto AI microphone access. Your browser will then show a pop-up asking for permission; click **Allow** again. 6. Click **Share & Record**. 7. Your browser will ask for permission to share your screen. Choose to share a specific window or your entire screen, and confirm your selection to start recording.  8. Perform the actions on your screen that you want to document. Hinto AI will capture both your screen and your voice. 9. When you are done, navigate back to the Hinto recording tab and click the **Stop Recording** button.  10. A preview of your recording will appear. You can watch it, **Re-record** if needed, or click **Use Recording** to proceed. 11. Your recording will upload and appear in the video list. Click the **Select** button on the new video. 12. Enter a title for your article in the **Article name** field and click **Create**.  That's it! Hinto AI will now analyze your screen recording and generate your article draft. ## Summary This article explains how to use the integrated screen recorder in Hinto AI. This feature allows you to capture screen activity and audio directly within the app, streamlining the process of creating documentation from video walkthroughs without relying on third-party tools. ## Related - [Generate Content from a Loom, Dropbox, Google Drive, or Screen Studio Video Link](#article-9152) - [Generate a stand-alone article](#article-1393) - [Edit text in your articles](#article-1397) --- ### How to Pause and Resume Video Uploads # How to Pause and Resume Video Uploads When creating content in Hinto AI from a video, a progress indicator appears to show the status of your upload. This feature is particularly useful for large video files or if you have an unstable internet connection, allowing you to monitor, pause, and resume the process without losing progress. ## Using the Upload Progress Indicator After you select a video to upload or complete a screen recording directly in Hinto AI, the upload process begins automatically. The progress indicator provides real-time feedback and controls for the upload. - **Progress Bar:** Shows the percentage of the upload completed, along with the amount of data transferred out of the total file size. - **Pause Upload:** Click the **pause icon** to temporarily stop the upload. This is useful if you need to free up bandwidth for another task. - **Resume Upload:** After pausing, a **play icon** will appear. Click it to continue the upload from where it left off. - **Automatic Recovery:** If your internet connection is interrupted, Hinto AI will automatically attempt to resume the upload once the connection is restored.  ### Tips for Uploading For large video files, it is recommended to keep the Hinto AI browser tab open and active to ensure the upload completes successfully. The ability to pause and resume makes it easier to manage uploads without having to start over if you get disconnected. ## Summary This article explains how to use the video upload progress indicator in Hinto AI. You'll learn how to monitor your upload's progress, pause and resume it manually, and understand how the feature automatically recovers from connection interruptions, ensuring a reliable content generation experience. ## Related - [Record Your Screen Directly in Hinto AI](#article-10791) - [Generate Content from a Loom, Dropbox, Google Drive, or Screen Studio Video Link](#article-9152) - [Generate a Knowledge Base](#article-1392) --- ## Editing and Organizing Content ### How to Trim a Video Clip and Adjust Playback Options # How to Trim a Video Clip and Adjust Playback Options This guide explains how to trim a video clip to a specific section and configure its playback settings. By trimming your videos, you can create focused, concise clips that highlight key actions for your users. You will need an existing video in one of your articles. 1. In your article, locate the video you want to edit and click the **Edit** button. 2. At the top of the editor, select the **Clip** tab. 3. On the timeline, drag the start and end handles to select the portion of the video you want to keep. The preview will update to show only the selected clip. 4. In the **Options** panel on the left, adjust the playback settings: 5. **AutoPlay:** Select this option to make the video start playing automatically when a user views the article. 6. **Loop:** Select this option to make the video play on a continuous loop. 7. **Muted:** Select this option to play the video without audio by default. 8. Once you are satisfied with your edits, click the **Done** button to save the changes.  ## Summary This article demonstrates how to edit video clips within your documentation. You'll learn the process of trimming videos to highlight specific segments and how to adjust playback settings like autoplay, loop, and mute to enhance the user experience. ## Related - [Add video clips in your articles](#article-6676) - [How to Create a GIF from a Screen Recording](#article-8709) - [How to Edit an Image (Crop, Frame, Focus, and Blur)](#article-8176) --- ### How to Create a GIF from a Screen Recording # How to Create a GIF from a Screen Recording This guide shows you how to convert a portion of a screen recording into an animated GIF directly within the Hinto AI editor. Creating GIFs is a great way to illustrate multi-step actions or highlight dynamic interactions without using a full video clip. You will need an existing project with a screen recording. 1. Navigate to the article that contains the screen recording you want to convert. 2. Hover over the image or video and click the **Edit** button to open the editor.  3. In the editor, select the **GIF** tab located at the top left.  4. Use the timeline editor to select the portion of the video you want to include in the GIF. Drag the start and end handles to trim the clip to your desired length. 5. Once you are satisfied with your selection, click the **Done** button in the top right corner to save the GIF and close the editor.  ### Tips For the best results and faster page loading times, try to keep your GIFs short and focused on a single action. Shorter clips result in smaller file sizes. ## Summary This article explains how to create a GIF from a screen recording. By using the built-in editor, you can easily select and trim a video segment to produce a looping, animated GIF, which enhances your documentation by providing clear, concise visual instructions. ## Related - [Trim a video clip and adjust playback options](#article-8710) - [How to Edit an Image (Crop, Frame, Focus, and Blur)](#article-8176) - [Download images and GIFs](#article-5380) --- ### How to Edit an Image (Crop, Frame, Focus, and Blur) # How to Edit an Image (Crop, Frame, Focus, and Blur) This guide demonstrates how to use Hinto AI's built-in image editor to modify screenshots in your articles. You can crop, frame, focus, or blur parts of an image to create clear and professional visual aids. To begin, you will need a project with at least one screen recording. 1. Navigate to the article containing the image you want to modify. Hover over the image and click the **Edit** button.  2. To remove unwanted parts of the image, select the **Crop** tool from the left menu. Click and drag the handles of the selection box to define the desired area. Click **Preview** to check your changes.  3. To add a visual highlight, select the **Frame** tool. Click and drag your cursor over the area you wish to frame.  4. To draw attention to a specific part of the screen, select the **Focus** tool. Draw a box around the element you want to highlight; everything outside the box will be blurred.  5. To conceal sensitive information like names or email addresses, select the **Blur** tool and draw a box over the content you want to hide.  6. Once you are satisfied with your edits, click the **Done** button in the top-right corner to save your changes and update the image in your article.  ## Summary This article provides a comprehensive walkthrough of Hinto AI's image editing capabilities. It explains how to use the Crop, Frame, Focus, and Blur tools to refine screenshots directly within your articles. Mastering these features allows you to create more effective, professional, and secure documentation by highlighting key information and protecting sensitive data. ## Related - [How to Create a GIF from a Screen Recording](#article-8709) - [Add video clips in your articles](#article-6676) - [Download images and GIFs](#article-5380) --- ### Change text case # How to Change Text Case (Uppercase, Lowercase, etc.) This guide shows you how to change the case of your text to uppercase, lowercase, title case, and more. Use this feature to quickly format headings and paragraphs without needing to retype them. 1. In your project, navigate to the article you wish to edit. 2. Highlight the text you want to format.  3. In the formatting toolbar that appears, click the **Change Case** (aA) icon.  4. Select the desired format from the dropdown menu. Options include **Title Case**, **lower case**, **UPPER CASE**, **Sentence case**, and **tOGGLE cASE**.  5. Once you are finished making changes, click the blue **Save changes** button at the top-right of the screen.  --- ### Save or discard your changes # How to Save or Discard Changes This guide shows you how to save or discard your work when editing an article. This feature prevents you from accidentally losing your edits when you navigate away from a page. 1. Make an edit to your article, such as changing text or cropping an image. The platform automatically tracks your changes. 2. Notice the **Unsaved changes** indicator appears below the **Save changes** button at the top-right of the screen.  3. Navigate to another article using the left-hand menu. 4. An **Unsaved Changes** pop-up will appear, asking what you would like to do.  5. To save your work and continue, click the **Save Changes** button. 6. To abandon your edits, click the **Discard Changes** button. --- ### Add, remove, and organize sections # How to Add, Remove, and Organize Sections in Your Knowledge Base This guide shows you how to structure the table of contents for your knowledge base. You will learn how to create folders to organize your content and how to add or remove articles within those folders. To follow these steps, you will need access to an existing Hinto AI project. ## How to Add a New Folder 1. At the bottom of the left-hand section list, click the **Add content...** button. 2. Select **Folder** from the menu that appears. 3. In the **Add folder** window, enter a name for your new folder in the **Folder name** field. 4. Click **Create**. Your new folder will appear at the bottom of the list.  ## How to Add a New Article to a Folder 1. In the left-hand section list, find the folder where you want to add an article. 2. Click the **three-dot menu** to the right of the folder's name. 3. Select **New Article** from the menu. 4. A new, untitled article will be added to that folder, ready for you to generate its content.  ## How to Delete an Article or Folder Be careful when deleting content. Deleting a folder will also permanently delete all the articles inside it. This action cannot be undone. 1. Locate the article or folder you wish to remove in the section list. 2. Click the **three-dot menu** next to its name. 3. Select **Delete** from the menu. 4. A confirmation window will pop up. Click the **Delete** button to permanently remove the item.  --- ### Navigate the content editor # Navigate the Hinto Content Editor The Hinto content editor is where you review, modify, and generate articles from your uploaded screen recordings. After Hinto analyzes your video, you will land on this screen to manage your knowledge base structure and create individual articles. ## The Left Navigation Pane: Your Knowledge Base Structure On the left side of the editor, you will find the navigation pane. This area displays the complete hierarchical structure of your knowledge base, which Hinto automatically created from your video. You can expand and collapse folders to see the individual article titles within each section.  Here are the key controls in the navigation pane: - **Article Titles:** Click on any title to load it into the main editor on the right. - **Three-Dot Menu:** Hover over a title to reveal a menu where you can **Rename**, **Duplicate**, or **Delete** the article placeholder. - **Add Content:** At the bottom of the pane, use the **Add content...** button to create a new **Single article**, **Multiple articles**, or a new **Folder** to better organize your content.  ## The Main Editor: Generating and Refining Content The central panel is your main workspace. When you select an article title from the left, this panel shows the options for content generation. You can select the source **Video** and a writing **Template** (like Conceptual Guide or How-To Guide) to define the article's style and format. Once you're ready, click the **Generate** button.  After generation, the full article text appears. You can click anywhere to edit the text directly. Hovering to the left of any paragraph reveals a **+** icon, which allows you to insert new blocks like headings, lists, and images.  ## The Top Action Bar - **Duplicate:** Creates a copy of the current article. - **Regenerate:** Allows you to regenerate the article content, with the option to use a different video or template. - **Export:** Lets you export the finished article. You can copy it to your clipboard, or download it as **HTML** or **Markdown** for use in platforms like Zendesk or Notion. - **Save changes:** Click this to save any edits you've made to the article.  ### Tips for Using the Editor - Always review the generated knowledge base structure in the left pane first. You can delete or rename sections before generating any articles to save time. - If an article isn't quite right, try using the **Regenerate** function with a different template (e.g., switch from 'Conceptual Guide' to 'How-To Guide') to get a different perspective. - Use the **Add content...** > **Folder** option to group related articles that Hinto may not have automatically clustered together. In summary, the content editor is a powerful workspace that transforms your screen recordings into a structured, editable, and exportable knowledge base, giving you full control over the final output. --- ### Edit text in your articles # How to Edit Text in Your Hinto Articles This guide shows you how to edit text in the articles you generate with Hinto. After you've created an article, you can easily refine the text to ensure it's clear, accurate, and ready for your audience. To get started, you will need a generated article within a project. 1. Navigate to the article you wish to edit by selecting its title from the list in the left-hand panel. 2. Click anywhere within the text content. Your cursor will appear, allowing you to type, delete, or modify the text just like in a standard document editor. 3. To add new content blocks like headings, lists, or images, hover over an existing block and click the **+** icon that appears to the left. 4. Once you are satisfied with your edits, click the **Save changes** button located in the top-right corner of the page.  ### Additional Article Options In the top menu, you have several other options for managing your article. You can **Duplicate** it to create a copy, **Regenerate** it to create a fresh version from the original video, or **Export** the content as HTML or Markdown for use in other platforms like Zendesk or Notion. --- ### Manage articles and folders # How to Rename, Duplicate, or Delete Articles and Folders You can easily manage your knowledge base structure by renaming, duplicating, or deleting articles and folders. These options are available from the **three-dot menu** that appears when you hover over any item in the left-hand navigation pane. Use these features to keep your content organized, correct titles, or remove unnecessary items. ## Managing Individual Articles When you hover over an individual article in the content tree on the left, a **three-dot menu** icon will appear. Clicking this icon reveals a dropdown menu with several options for managing that specific article. - **Rename:** Lets you change the title of the article. - **Duplicate:** Creates an exact copy of the article, which you can then modify. - **Delete:** Permanently removes the article from your knowledge base. A confirmation prompt will appear to prevent accidental deletion.  ## Managing Folders Folders, which group multiple articles, can be managed in a similar way. Hover over a folder name and click the **three-dot menu** to access the management options. Note that deleting a folder will also permanently delete all articles and sub-folders contained within it. - **New Article:** Lets you create a new blank article inside the selected folder. - **New Folder:** Creates a new, empty sub-folder within the current folder. - **Rename:** Allows you to change the name of the folder. - **Delete:** Removes the folder and all its contents. This action is permanent and requires confirmation.  ### Quick Tips for Content Management - Use the **Duplicate** feature to create article templates for consistent formatting across your knowledge base. - Organize related content into folders to make your knowledge base easier for users to navigate. - Be cautious when deleting folders, as this action cannot be undone and will remove all nested content. In summary, the rename, duplicate, and delete functions provide you with the essential tools to maintain a clean, organized, and up-to-date knowledge base directly from the navigation tree. --- ### Restore an article previous version # How to Restore a Previous Version of an Article Hinto AI automatically saves a complete history of your articles, allowing you to easily revert to an earlier version. This guide explains how to restore a previous version of an article if you need to undo changes or recover previous content. You will need to have the article open in the editor to begin. 1. From the article editor, click the **History** button located in the top-right menu.  2. In the **Version History** window that appears, scroll to find the version you want to restore. 3. Click the **Restore** button next to your desired version.  4. A confirmation message will appear. Click **OK** to proceed.  The article content will be updated to the restored version, and a success notification will appear at the top of the screen. Restoring an older version creates a new version in the history, so your more recent changes are not permanently lost and can also be restored if needed. --- ### How to Create Video Clips from Screen Recordings # How to Create Video Clips from Screen Recordings This guide will walk you through how to create short video clips from your screen recordings. This feature is perfect for isolating specific actions or workflows to create focused tutorials, feature highlights, or animated instructions. You will need a project with a screen recording to begin. 1. Navigate to the article that contains the screen recording you want to edit. 2. Click the **Edit** button located on the top right of the screen recording.  3. In the editor view, select the **Clip** tab at the top left to switch from image mode to video mode. 4. Use the handles on the timeline to drag and select the start and end points of your desired video clip.  5. From the **Options** panel on the left, you can set the clip to **AutoPlay**, **Loop**, or be **Muted** by default. 6. Once you are satisfied with your selection, click the **Done** button to save the clip.  ### Clip vs. GIF Remember that a video clip can include audio from your original recording, whereas a GIF is a silent, looping animation. Choose the format that best suits your instructional needs. ## Summary This article explains how to transform parts of a screen recording into a video clip. By selecting the 'Clip' option and trimming the timeline, you can isolate key moments to create concise and effective visual guides. This functionality is ideal for demonstrating complex steps, highlighting user interactions, or providing dynamic visual aids in your documentation. ## Related - [How to Create a GIF from a Screen Recording](#article-8709) - [How to Trim a Video Clip and Adjust Playback Options](#article-8710) - [How to Edit an Image (Crop, Frame, Focus, and Blur)](#article-8176) --- ### How to Download Images and GIFs # How to Download Images and GIFs This guide shows you how to download static images, screenshots, and animated GIFs directly from your Hinto AI articles. Saving these assets allows you to easily reuse them in presentations, external documents, or other marketing materials. 1. Navigate to the article containing the image or GIF you wish to download. 2. Hover over the visual and click the **Edit** button that appears in the top-right corner. 3. In the editor's left-hand menu, click the **Download** icon. Your file will automatically save to your computer's default downloads folder.  ## Summary This article demonstrates the process of downloading images and GIFs from your Hinto AI content. This feature allows you to export visual assets for use outside of the platform, facilitating content repurposing for presentations, social media, and other documents. ## Related - [How to Edit an Image (Crop, Frame, Focus, and Blur)](#article-8176) - [How to Create a GIF from a Screen Recording](#article-8709) - [How to Trim a Video Clip and Adjust Playback Options](#article-8710) --- ### Update the app to the latest version # Update the app to the latest version We regularly update Hinto AI to introduce new features, improvements, and fixes. When a new version is available, you will see a notification inside the app, allowing you to update with a single click. ## The 'New Update Available' Notification When a new version of the app is deployed, a **New Update Available** pop-up will appear in the top-right corner of your screen. This notification gives you two options for how to proceed.  - **Update Now:** Clicking this button will immediately refresh the page and load the latest version of the application. - **Later:** Clicking this will dismiss the notification, allowing you to continue your work without interruption. The notification will reappear the next time you log in or refresh the page. ## How to Update the App Follow these simple steps to ensure you are using the most up-to-date version of Hinto AI. 1. When the **New Update Available** notification appears, click the **Update Now** button. 2. The application will automatically refresh your browser tab. 3. Once the page has reloaded, the update is complete, and you can continue using the app with all the latest features.  ### Tips for Updating We recommend clicking **Update Now** as soon as you see the notification. This ensures you always have access to the newest features, performance enhancements, and important security fixes. ## Summary This article guides you through the simple process of updating the Hinto AI app. It explains how to use the in-app notification to refresh the application and instantly access the latest version, ensuring you benefit from new features and improvements. ## Related - [Log in into your Hinto AI account](#article-1388) - [Reset your password](#article-5524) - [Create your Hinto AI account](#article-1406) --- ### How to Select a Precise Frame for Screenshots and GIFs # How to Select a Precise Frame for Screenshots and GIFs This guide explains how to select the exact frame you need when creating a screenshot or GIF from a video recording. This feature gives you precise control, allowing you to capture the perfect moment to illustrate a step or process. You will need an article that already contains a video recording. ## Select a Precise Frame for a Screenshot 1. Navigate to the article containing the video you wish to edit. 2. Hover over the video and click the **Edit** button.  3. In the editor, ensure the **Screenshot** tab is selected. 4. Hover your cursor over the video timeline at the top. A small preview of the frame will appear above your cursor. 5. Move your cursor along the timeline to scrub through the video frame by frame until you find the exact moment you want to capture. 6. Click on the timeline to set the selected frame. The main image will update to show your selection.  7. Click the **Done** button to save your new screenshot. ## Select Precise Start and End Frames for a GIF 1. After clicking **Edit** on your video, select the **GIF** tab. 2. Hover over the timeline to preview frames and find the perfect start and end points for your GIF.  1. Click and drag the left handle on the timeline to set the starting frame of the GIF. 2. Click and drag the right handle to set the ending frame. 3. Click the **Done** button to save the changes to your GIF.  ### Tips If you want to revert to the original screenshot or GIF, click the **Reset** button. To save a local copy of your creation, click the **Download** button in the left sidebar. ## Summary This article provides a tour of the frame selection tool within the Hinto AI editor. It covers how to scrub through a video's timeline frame by frame to choose a precise image for a screenshot or to define the exact start and end points for a GIF. This functionality ensures your visual aids are as accurate and effective as possible. ## Related - [How to Edit an Image (Crop, Frame, Focus, and Blur)](#article-8176) - [How to Create a GIF from a Screen Recording](#article-8709) - [How to Download Images and GIFs](#article-5380) --- ### Embed YouTube Videos and other Rich Media in Your Articles # Embed YouTube Videos and other Rich Media in Your Articles Enhance your documentation by embedding videos directly from YouTube. This guide shows you how to add rich media to your articles by simply pasting a URL. This is a great way to reuse existing video content and make your articles more engaging for your audience. 1. Navigate to the YouTube video you want to embed. 2. Click the **Share** button located below the video player. 3. In the pop-up window, click the **Copy** button to copy the video's URL to your clipboard.  4. Open your article in the Hinto editor. 5. Click on the line where you want the video to appear and paste the copied YouTube URL. 6. The video will automatically be embedded into your article. You can add a caption in the field below the video if needed. 7. Click **Save changes** to update your article.  ## Summary This article explains how to embed YouTube videos into your Hinto articles. By copying and pasting a video's shareable URL, you can seamlessly integrate rich media content, making your documentation more interactive and visually appealing for your users. The embedded video will be playable directly within your published article. ## Related - [Navigate the content editor](#article-1396) - [Edit text in your articles](#article-1397) - [How to publish your project](#article-5129) --- ## Publishing documentation ### How to publish your project # Publish your project with a public URL This article explains how to publish your documentation to make it accessible to anyone with a public link. Publishing your project generates a live website where users can view your articles and guides. You will need to be inside the project you wish to publish. 1. From your project's main page, click the **Project Settings** icon located near the project title. 2. In the **Project Settings** window, select **Publishing** from the left-hand menu. 3. Click the **Publish Documentation** button. The system will begin generating your public documentation site.  4. Once the process is complete, the status will change to **Published**. You can now find your project's public URL in the **Documentation URL** field. 5. To see your live documentation, click the **View Live Site** button or the external link icon next to your **Documentation URL**.  ## Summary This article provides a step-by-step guide for publishing your project and generating a public URL. It covers navigating to the publishing settings, initiating the publication process, and accessing your live documentation site. This feature is essential for sharing your knowledge base with a wider audience. ## Related - [How to Update Your Live Documentation](#article-6250) - [How to Customize Your Documentation's Appearance (Themes, Colors, & Fonts)](#article-6247) - [Configure SEO and analytics for your public documentation](#article-6249) --- ### How to Set Up a Custom Domain # How to Set Up a Custom Domain This guide explains how to connect your own domain to your Hinto AI project, replacing the default URL with a branded one. Using a custom domain enhances your brand's professionalism and makes your documentation easier for users to find and trust. You will need access to your domain's DNS settings to complete this process. 1. From your project dashboard, click the project settings icon next to the project name. 2. In the Project Settings window, select **Publishing** from the left-hand menu.  3. Scroll down to the **Custom Domain** section and enable the toggle switch. 4. Enter your desired custom domain (e.g., docs.yourcompany.com) into the input field. 5. Click the **Add Domain** button.  6. In the **Verify your domain** section, copy the **CNAME** record details provided (**Type**, **Host**, and **Value**). 7. Log in to your domain registrar or DNS provider (e.g., GoDaddy, Cloudflare, Namecheap) and add a new CNAME record using the details you just copied. 8. Return to Hinto AI's **Publishing** settings and click the refresh icon to verify the domain. Once verified, the status will change to **Domain Verified**.  ### Important Note DNS changes can sometimes take up to 24 hours to propagate across the internet, though it's often much faster. If your domain doesn't verify immediately, please wait a few hours and click the refresh icon again. ## Summary This article provides a step-by-step guide on how to configure a custom domain for your published Hinto AI documentation. By following this process, you can replace the default hintoai.com subdomain with your own branded URL, creating a more professional and seamless experience for your users. ## Related - [How to publish your project](#article-5129) - [Customize documentation's appearance ](#article-6247) - [Configure SEO and analytics](#article-6249) --- ### Republish Your Documentation # How to Update Your Live Documentation After you've published your documentation, any new edits to your articles or changes to your site's appearance won't automatically appear on your live site. This guide shows you how to publish these updates to ensure your public documentation is always current. You will need to have an already published project. ## Publishing Updates After Changing Site Settings Use this method after you've made changes to your documentation's appearance, such as updating the hero section, changing themes and colors, or adding navigation links. - From the project editor, click the **Settings** icon in the upper-left corner. - In the Project Settings window, navigate to the **Publishing** tab. - After you've saved your customizations, a 'Changes pending publication' notice will appear. - Click the **Publish Changes** button to apply the updates to your live site.  ## Publishing Updates After Editing an Article Use this quick method when you've made content changes directly within an article. - After editing the text or images in your article, click the **Save changes** button in the top-right corner. - A **Republish** button will appear in the header, next to the published link. - Click the **Republish** button to push your content updates to the live documentation.  ## Summary This article explains how to update your live documentation after making changes. Whether you're adjusting site-wide settings like themes and navigation or editing the content of a single article, you must republish your project for the changes to become visible to the public. Hinto provides two convenient ways to do this: through the 'Publish Changes' button in Project Settings or the 'Republish' button in the main editor. ## Related - [Publish your project with a public URL](#article-5129) - [Save or discard your changes](#article-5523) - [Restore a previous version of an article](#article-5132) --- ### Customize documentation's appearance # How to Customize Your Documentation's Appearance (Themes, Colors, & Fonts) You can customize the look and feel of your published documentation to align with your brand identity. These settings are found in the **Project Settings** under the **Publishing > Themes & Colors** tab. This allows you to control the theme, colors, fonts, and other stylistic elements your visitors will see. ## Choosing a Theme Mode The **Default Theme Mode** setting determines the initial appearance of your documentation for visitors. You can choose a specific theme or allow it to adapt to the user's system settings. - **Auto (Follow system preference):** This is the default option. The documentation will automatically switch between light and dark themes based on the visitor's operating system preference. - **Light:** Your documentation will always be displayed using the light theme, regardless of the user's system settings. - **Dark:** Your documentation will always be displayed using the dark theme.  ## Logo Configuration You can upload separate logos for both light and dark themes to ensure they are always visible and match your branding. If a logo is not uploaded, the text you provide will be displayed instead. - **Light Theme Logo:** Upload a logo that is best viewed on light backgrounds. - **Dark Theme Logo:** Upload a logo designed for dark backgrounds. - **Light/Dark Theme Logo Text:** Enter your brand name or other text to display if the corresponding logo is unavailable.  ## Customizing Colors Define your brand's color palette by setting primary and secondary colors for both light and dark themes. This ensures a consistent brand experience across different viewing modes. - **Primary Color:** This is the main accent color used for interactive elements like buttons, links, and highlights. - **Secondary Color:** This color is used for supporting elements, providing a subtle contrast.  ## Font and Style Settings Further refine your documentation's appearance by selecting fonts and adjusting the corner style of UI elements. - **Primary Font Family:** Choose the main font for all headings, body text, and general UI elements from the provided list. - **Monospace Font Family:** Select a font specifically for code blocks and inline code snippets. - **Corner Style:** Adjust the border radius for UI elements. Options include **Sharp** (0px), **Rounded** (4px), and **Extra Rounded** (8px).  ### Tips for Customization Remember to save your changes and then click the **Publish Changes** button at the top of the publishing settings to make your updates live. Always use high-contrast color combinations for better readability, especially for text and interactive elements. ## Summary This article details how to customize the visual appearance of your published Hinto documentation site. It covers selecting a default theme mode, uploading custom logos for light and dark backgrounds, defining primary and secondary brand colors, and choosing fonts to create a polished, professional look that aligns with your brand. ## Related - [Publish your project with a public URL](#article-5129) - [Customize Your Documentation's Homepage (Hero Section)](#article-6246) - [How to Add a Custom Logo Link and Navigation Links](#article-6248) --- ### Configure SEO and analytics # Configure SEO and analytics for your public documentation This guide will show you how to configure Search Engine Optimization (SEO) and analytics settings for your public documentation. By enabling these features, you can allow search engines like Google to index your content and track visitor interactions using Google Analytics. You will need a published Hinto project and a Google Analytics 4 (GA4) Measurement ID. 1. From your project page, click the settings icon to open **Project Settings**. 2. In the left-hand menu, select the **Publishing** tab.  3. Scroll down to the **Search Engine Indexing** section and click the toggle next to **Enable Search Engine Indexing**. This allows search engines to find and list your documentation in search results.  4. Scroll to the **Analytics & Tracking** section and click the toggle next to **Enable Analytics**. 5. Paste your Google Analytics 4 (GA4) Measurement ID into the **Google Analytics Measurement ID** field. Your ID should start with "G-".  6. Click **Save Settings** at the bottom of the page. 7. A "Changes pending publication" notification will appear. Click the **Publish Changes** button to apply your new settings to the live site.  ## Summary This article provides a step-by-step guide on how to enable search engine indexing and integrate Google Analytics with your published documentation. Following these instructions allows your help center to be discoverable on search engines and enables you to track user engagement, helping you understand how visitors interact with your content. ## Related - [Publish your project with a public URL](#article-5129) - [Customize your documentation's homepage (Hero Section)](#article-6246) - [Update your live documentation after making changes](#article-6250) --- ### Article-Specific SEO Settings # How to Set Article-Specific SEO Settings ## What you'll learn - Access and modify the SEO settings for any individual article. - Customize the URL slug, meta description, and keywords to improve discoverability. - Leverage AI to generate optimized meta descriptions and relevant keywords automatically. - Understand how to manage JSON-LD structured data for better search engine indexing. ## Accessing Your Article's SEO Settings Each article in your Hinto AI project has its own set of publishing and SEO settings, allowing you to fine-tune how it appears in search engine results. This is separate from your project's global SEO configuration. 1. Navigate to the article you want to configure in the left-hand sidebar. 2. Hover over the article title and click the **three-dot menu icon** that appears. 3. Select **Publishing & SEO Settings** from the dropdown menu to open the configuration modal.  ## Optimizing Core SEO Elements Once inside the settings modal, you can customize the three primary on-page SEO elements: the URL slug, meta description, and keywords. - **Custom URL Slug:** This is the part of the URL that identifies the specific page. Hinto auto-generates it from your article title, but you can edit it to be shorter, more memorable, and keyword-rich. - **Meta Description:** This is the short summary that appears under your page title in search results. You can write your own (150-160 characters is recommended) or click **AI Generate** to have one created for you based on the article's content. - **SEO Keywords:** Add relevant keywords that help search engines understand your content. You can type keywords and press Enter to add them manually, or use the **AI Generate** button to get a list of suggested keywords.  ## Managing Structured Data (JSON-LD) JSON-LD is a type of structured data that helps search engines understand the context of your page in a highly organized way, which can lead to rich results (like FAQs or ratings) in search. By default, Hinto automatically generates this for you. The **JSON-LD Structured Data** toggle is set to **Auto-generated** by default. For advanced users who need to customize the schema, you can switch the toggle to **Custom** mode to manually edit the JSON-LD code.  ## Saving and Applying Your Changes After making your changes, you must save them and then republish your project for them to take effect on your live website. It's a two-step process. 1. Click the **Save Settings** button at the bottom of the modal. 2. Click the **Republish** button that appears at the top of the editor to push all your saved changes to your live site.  ## Now you try It's time to apply what you've learned. Pick an article from your own project and optimize its SEO settings. 1. Choose an article and open its **Publishing & SEO Settings**. 2. Modify the **Custom URL Slug** to make it more concise. 3. Use the **AI Generate** feature to create a new **Meta Description**. 4. Add two relevant keywords manually, then use **AI Generate** to add three more. 5. Click **Save Settings**, and then click **Republish** to make your changes live. ## Summary In this lesson, you learned how to fine-tune the search engine optimization for individual articles by customizing URL slugs, meta descriptions, and keywords. Applying these specific settings for each article is a powerful way to improve its visibility in search results and ensure your content reaches the right audience. ## Related - [Configure SEO and analytics](#article-6249) - [How to publish your project](#article-5129) - [Republish Your Documentation](#article-6250) --- ### Customize Homepage # Customize Your Documentation's Homepage (Hero Section) The hero section is the first thing your users see on your documentation homepage, featuring the main title, subtitle, and a brief description. This guide will show you how to customize these elements to create a professional and welcoming entry point for your readers. Before you begin, ensure you have already published your project. 1. From your project's main editor, click the **Project Settings** icon at the top of the left sidebar. 2. In the **Project Settings** window, select **Publishing** from the left-hand menu. 3. Click the **Hero Section** tab. 4. In the **Title** field, enter the main title for your documentation homepage. 5. In the **Subtitle** field, add a short subtitle that appears below the main title. 6. In the **Description** field, write a brief introduction to your documentation.  7. Once you are satisfied with your changes, click the **Save Settings** button. 8. To make your changes live, click the **Publish Changes** button at the top of the Publishing section.  ### A Helpful Tip As you edit the title, subtitle, and description, a live **Preview** box will update to show you how your hero section will appear on the published homepage. Use this preview to adjust your content before saving. ## Summary This article guides you through customizing the hero section of your published documentation. By editing the title, subtitle, and description, you can create a branded and informative homepage that effectively introduces users to your content and helps them get started quickly. ## Related - [Publish your project with a public URL](#article-5129) - [Change your documentation's appearance (Themes, Colors, & Fonts)](#article-6247) - [Add a custom logo and navigation links](#article-6248) --- ### Custom Logo Link and Navigation Links # How to Add a Custom Logo Link and Navigation Links This guide shows you how to add a custom URL to your logo and create navigation links in your documentation's header and footer. These links make it easier for users to navigate to your main website, product pages, or other key resources. You must have already published your project to configure these settings. - From your project page, click the settings icon to open **Project Settings**. - Select the **Publishing** tab from the left-hand menu.  ### Add a Custom Logo Link - Navigate to the **Navigation** tab. - Toggle the **Custom Logo Link** switch to the 'on' position. - In the **Logo Link URL** field that appears, enter the full URL where users should be directed after clicking the logo.  ### Add Header Links - Under the **Navigation Settings** section, click the **+ Add Link** button. - Enter the text for your link in the **Link Text** field (e.g., "Download App"). - Enter the destination URL in the **URL** field. - Choose the display **Style**. You can select **Link**, **Primary Button**, or **Secondary Button**. - Optionally, toggle the **Open in new tab** switch to have the link open in a new browser tab.  ### Add Footer Links - Scroll down to the **Footer Settings** section. - Click the **+ Add Link** button under **Footer Links**. - Enter the **Link Text** and **URL** for your footer link.  ### Publish Your Changes - Click the **Save Settings** button at the bottom of the page. - You will be returned to the main publishing screen. Click the **Publish Changes** button to make your new links live.  ## Summary This article provides a step-by-step guide on how to enhance your published documentation by adding custom navigation. It covers configuring a custom link for your logo, adding links and call-to-action buttons to the header, and including useful links in the footer. These features help create a more seamless user experience and better integrate your documentation with your main website or application. ## Related - [Publish your project with a public URL](#article-5129) - [Customize Your Documentation's Homepage (Hero Section)](#article-6246) - [How to Customize Your Documentation's Appearance (Themes, Colors, & Fonts)](#article-6247) --- ### LLMs.txt for Published Websites # LLMs.txt for Published Websites When you publish your documentation using Hinto, a special file called `llms.txt` is automatically created. This file is located in the footer of your live site and is designed to help Large Language Models (LLMs) and other AI systems easily understand your product's features and functionality. ## What is the llms.txt File? Similar to how a `robots.txt` file guides search engines, the **llms.txt** file provides instructions and content specifically for AI models. It compiles all the articles and information from your published knowledge base into a single, clean, plain-text file. This format is optimized for AI crawlers to read and process, ensuring they can accurately learn from your documentation.  ## How Does it Benefit You? By providing a structured and easy-to-parse version of your content, the `llms.txt` file helps ensure that AI models have the most accurate and up-to-date information about your product. This leads to several advantages: - **Improved AI Understanding:** Helps LLMs like ChatGPT, Claude, and others provide better, more accurate answers when users ask questions about your product. - **Automatic Updates:** The file is automatically regenerated every time you **Publish Changes**, so AI models always have access to the latest version of your documentation. - **Enhanced Discoverability:** Makes your product knowledge base a reliable source of information for the growing ecosystem of AI-powered search and answer engines. ## Tips for Using This Feature There are no manual steps required to manage the `llms.txt` file. Simply keep your documentation content accurate and up-to-date, and use the **Publish Changes** or **Republish** button to ensure the file reflects your latest information. ## Summary This article explains the `llms.txt` file, a feature that automatically compiles your published documentation into an AI-friendly format. By enabling search engine indexing, you make your content easily discoverable and understandable by Large Language Models, which helps ensure accurate AI-driven answers about your product. The file is updated automatically with every republication, requiring no manual maintenance. ## Related - [Publish your project with a public URL](#article-5129) - [Configure SEO and analytics for your public documentation](#article-6249) - [How to Update Your Live Documentation](#article-6250) --- ### Add Mobile App Banners and Download Badges # Add Mobile App Banners and Download Badges Increase app downloads by integrating your App Store and Google Play Store links directly into your Hinto documentation. This guide shows you how to add native mobile app banners, download badges, and custom navigation links to your published project. You will need your app's public URL from the iOS App Store or Google Play Store. 1. From your project dashboard, click the **Settings** button. 2. In the **Project Settings** modal, select **Publishing** from the left-hand menu. 3. Under the **General** tab, scroll down to the **Mobile App Banners** section. 4. Check the box next to **iOS App Store URL** and/or **Google Play Store URL** and paste the corresponding link(s) for your app. 5. To display download badges on your homepage and article pages, ensure the **Show Desktop Badges** toggle is enabled.  6. To add custom links or buttons to your site's header and footer, click the **Navigation** tab. 7. Under **Header Links**, click **+ Add Link**. 8. Configure the link by providing the **Link Text** (e.g., "Download"), the **URL** to your app store page, and the desired **Style** (e.g., **Secondary Button**). 9. Click the checkmark icon to save the new link. 10. (Optional) Repeat steps 7-9 for the **Footer Links** section to add a download link to your site's footer. 11. Click the **Save Settings** button at the bottom of the page. 12. To apply your changes, republish your documentation.  ## Summary This article provides a tour of how to add mobile app banners and download links to your published documentation. It covers configuring iOS App Store and Google Play URLs to enable native banners and desktop badges, as well as adding custom download buttons to your header and footer for maximum visibility. ## Related - [How to publish your project](#article-5129) - [Republish Your Documentation](#article-6250) - [Custom Logo Link and Navigation Links](#article-6248) --- ## Exporting content ### Use Your Knowledge Base with ChatGPT # How to Use Your Hinto AI Knowledge Base with ChatGPT This guide explains how to use your complete Hinto AI knowledge base with ChatGPT. By providing your entire documentation as context, you can generate accurate and relevant marketing copy, support answers, or other content without manually describing your product. You will need a Hinto AI project with generated content and access to an AI model like ChatGPT that supports file uploads. 1. From your project dashboard, click the **settings** icon located in the top-right corner of the page. 2. In the left-hand menu of the **Project Settings** window, select **Export Project**. 3. Locate the **Export LLMs.txt** section and click the **Download** button. A text file containing all your project's articles will be saved to your computer.  4. Open ChatGPT or your preferred AI tool in a new browser tab. 5. Drag the downloaded LLMs.txt file from your computer and drop it into the chat input field to attach it. 6. In the message field, type a prompt describing what you want the AI to create. For example, 'Write an Amazon-style press release for this product.' 7. Send your message. The AI will read the file and generate a response based on the full context of your knowledge base.  ### Prompt Ideas You can use your exported knowledge base for a wide range of tasks. Try asking the AI to: - Write a blog post about a specific feature. - Generate keywords for App Store Optimization (ASO) or Search Engine Optimization (SEO). - Create a series of social media posts for a product launch. - Draft an FAQ section based on the provided documentation. ## Summary This article shows you how to export your entire knowledge base from Hinto AI as a single text file and upload it to ChatGPT. This powerful workflow allows you to leverage your existing documentation to quickly generate high-quality, context-aware content for marketing, support, and development without repetitive manual work. ## Related - [Export content for AI models (LLMs)](#article-5128) - [Export content in Markdown format](#article-1401) - [Publish your project with a public URL](#article-5129) - [Connect With Framer](#article-5381) --- ### Export Project Content for AI Models # How to Export Project Content for AI Models (LLMs) This guide will show you how to export all the articles in your project into a single text file (.txt) optimized for use with Large Language Models (LLMs) like ChatGPT. This allows you to easily copy and paste your entire knowledge base into an AI tool, providing it with the full context needed to answer questions, summarize information, or generate new content based on your documentation. 1. From your project dashboard, click the **Settings** icon located next to the project name. 2. In the **Project Settings** window, select **Export Project** from the left-side menu. 3. Under the **Export LLMs.txt** section, click the **Download** button. 4. If your browser prompts for permission, click **Allow** to start the download.  Once downloaded, you can open the file and copy its contents into any LLM chat interface. This provides the AI with a comprehensive understanding of your project's documentation. ## Summary This article demonstrates how to consolidate your entire project into a single text file tailored for Large Language Models. This feature streamlines the process of providing your AI tools with complete contextual information from your knowledge base, enhancing their ability to perform tasks related to your content. ## Related - [How to Use Your Hinto AI Knowledge Base with ChatGPT](#article-6558) - [Export content in Markdown format](#article-1401) - [Export content as an HTML file](#article-1400) - [Build A Knowledge Base Layout In Framer](#article-5383) --- ### Export Content in Markdown # How to Export Content in Markdown Format This article will show you how to export your Hinto AI content as a Markdown (`.md`) file. Exporting to Markdown is useful for importing your articles into other platforms like Notion or for use in various development environments. You must have a generated article ready to export. 1. From your project dashboard, open the article you wish to export. 2. In the top-right corner of the article editor, click the **Export** button.  3. In the 'Select option to export' modal, click **Download Markdown**. Your article will be downloaded as a `.md` file to your computer.  ## Summary This guide explains the process of exporting an article from Hinto AI into the Markdown format. This feature allows you to seamlessly transfer your documentation to other tools and platforms that support Markdown, ensuring your content is portable and flexible. ## Related - [Export content as an HTML file](#article-1400) - [Copy content to the clipboard](#article-1402) - [Export content for AI models (LLMs)](#article-5128) --- ### Copy article content to the clipboard # How to copy article content to the clipboard This guide explains how to copy the content of a generated article directly to your clipboard. This feature is perfect for quickly pasting your documentation into other applications like emails, documents, or content management systems without needing to download any files. 1. Navigate to the article you wish to copy within your project. 2. Click the **Export** button located in the top-right corner of the editor toolbar. 3. From the pop-up menu, select the **Copy content** option. 4. A confirmation message will appear. Your article's content is now copied to the clipboard, ready to be pasted elsewhere using standard shortcuts (Ctrl+V or Cmd+V).  ## Summary This article provides a step-by-step guide on using the copy to clipboard feature. This functionality allows for the immediate transfer of article content, making it easy to share or integrate your documentation into various external platforms and workflows without intermediate file handling. ## Related - [Export content as an HTML file](#article-1400) - [Export content in Markdown format](#article-1401) - [Edit text in your articles](#article-1397) --- ### Export content for AI models (LLMs) # Export content for AI models (LLMs) This article explains how to export your entire project into a single text file (`LLMs.txt`) formatted for use with Large Language Models (LLMs). This allows you to easily provide the full context of your documentation to AI assistants like ChatGPT for analysis, content generation, or support. 1. From your project dashboard, click the **Settings** icon next to your project's name. 2. In the **Project Settings** window, select **Export Project** from the left-hand menu. 3. Under the **Export LLMs.txt** section, click the **Download** button.  4. If prompted by your browser, click **Allow** to save the file to your computer.  5. Locate and open the downloaded **LLMs.txt** file from your computer's downloads folder to view the content.  ## Summary This guide covers the process of exporting your project's content into a single .txt file specifically optimized for Large Language Models. By following these steps, you can create a complete, context-rich document that can be fed into AI tools like ChatGPT to assist with research, content creation, and answering questions based on your project's knowledge base. ## Related - [How to Use Your Hinto AI Knowledge Base with ChatGPT](#article-6558) - [Export content in Markdown format](#article-1401) - [How to publish your project with a public URL](#article-5129) - [Build A Knowledge Base Layout In Framer](#article-5383) --- ## Managing Users and Permissions ### Manage team members # How to Remove Team Members from a Project This guide shows you how to remove a team member from a project in Hinto. Following these steps will revoke the user's access, and they will no longer be able to view or edit the project's content. You must have appropriate permissions to manage project members. 1. From your project's main page, click the **settings** icon located next to the project name in the top left corner. 2. In the **Project Settings** window that appears, select **Permissions** from the left-hand menu.  3. Under the **Project Members** section, find the team member you wish to remove and click the **trash can** icon next to their email address.  A confirmation message will appear at the top of the window, and the user will be immediately removed from the project members list. They will no longer have access to the project. --- ### Invite new team members to a project # How to Invite Team Members to a Hinto AI Project This guide will show you how to invite team members to collaborate on an existing project in Hinto AI. Following these steps allows multiple users to view and edit project content, streamlining your documentation workflow. You will need the email address of the team member you wish to invite. 1. From your project dashboard, click the **Settings** icon located next to the project name in the left sidebar. 2. In the **Project Settings** pop-up window, ensure you are in the **Permissions** section. 3. Enter the email address of the team member you want to invite into the **Email Address** field. 4. Click the **Grant Access** button. A notification will confirm that the invitation was sent successfully.  5. The invited user will receive an email. If they do not have an account, they must open it and click the **Accept Invitation** button. 6. They will be redirected to the Hinto AI website to create an account. They need to enter their email and choose a password in the respective fields. 7. Click the **Create Account** button to proceed.  8. After creating the account, the user will be prompted to check their email for a verification link. 9. The user must open the new confirmation email from Hinto AI and click the **Confirm your email** button. 10. Once their email is confirmed, they will be automatically logged in and granted access to the shared project. --- ## Managing Projects ### How to Archive and Unarchive a Project # How to Archive and Unarchive a Project This guide will show you how to archive projects you no longer actively use to keep your workspace organized. Archiving moves a project out of your main list and unpublishes it, but you can easily restore it at any time. You will need access to the project's settings. ### Archive a Project 1. From within the project you wish to archive, navigate to **Project Settings**. 2. In the **General** section, scroll to the bottom to find the **Archive Project** area. 3. Click the **Archive** button.  4. A confirmation window will appear. Click the **Archive Project** button to confirm. The project will be moved to your archived list. ### Unarchive a Project 1. Navigate to your main **Projects** dashboard. 2. Click the **Archived** tab at the top of the page to view all your archived projects.  1. Locate the project you want to restore and click the **Unarchive Project** button. The project will immediately be moved back to your **Active Projects** list.  ## Summary This article explains how to manage your project lifecycle by archiving and unarchiving. Archiving helps you declutter your active projects list by moving inactive or completed projects to a separate section, while unarchiving allows you to easily restore them when needed. ## Related - [Create your first project](#article-1389) - [How to publish your project](#article-5129) - [Manage articles and folders](#article-1399) --- ## Managing Your Account ### Reset your password # How to Reset Your Hinto AI Password If you've forgotten your password, you can easily reset it to regain access to your Hinto AI account. This guide will show you how to request a password reset link and set a new password. You will need access to the email address associated with your account. 1. On the Hinto AI sign-in page, click the **Forgot your password?** link located below the **Sign in** button.  2. Enter the email address associated with your Hinto AI account in the **Enter your email address** field. 3. Click the **Send Reset Email** button.  4. Go to your email inbox and open the email from Hinto AI with the subject line 'Reset Password'. 5. Click the **Reset Password** button inside the email.  6. You will be redirected to the 'Reset Your Password' page. Enter your new password in the **Enter your new password** field. 7. Confirm your new password by entering it again in the **Confirm your new password** field. 8. Click the **Update Password** button to complete the process. You can now log in with your new password. ### Troubleshooting If you don't receive the password reset email within a few minutes, please check your spam or junk folder. Also, ensure you have entered the correct email address that is registered with your Hinto AI account. --- ## Integrations ### Sync with Intercom's Fin AI Agent # How to Sync Your Hinto AI Documentation with Intercom's Fin AI Agent This guide will show you how to connect your Hinto AI knowledge base with Intercom's Fin AI Agent. By syncing your documentation, you empower Intercom's AI to provide accurate answers to customer questions directly from your content. You will need a published Hinto AI project with a public URL and administrative access to your Intercom workspace. 1. In your Hinto AI project, click the **three-dot icon** next to the project title to open the settings menu. 2. Select the **Publishing** tab from the left sidebar in the Project Settings modal. 3. Ensure your project's **Status** is set to **Published**. If it is not, publish it first. 4. Under **Documentation URL**, copy the full public URL for your knowledge base.  5. Log in to your Intercom account and navigate to the **Knowledge** section from the main menu.  6. In the **Sources** view, scroll down to the **Websites** section and click the **Sync** button.  7. In the 'Sync website' window, paste your Hinto AI documentation URL into the **Main website link** field.  8. Click **Next** to proceed. 9. On the **Review** screen, verify the list of pages and articles that Intercom has found. All pages will be selected for syncing by default.  10. Click the final **Sync** button to start importing your documentation. The process may take a few moments to complete. ## Summary This article explains how to integrate your Hinto AI-generated documentation as a knowledge source for Intercom's Fin AI Agent. This integration allows the AI to use your up-to-date articles to provide instant, accurate answers to customer inquiries, improving support efficiency and ensuring consistent information delivery. ## Related - [Publish your project with a public URL](#article-5129) - [Configure SEO and analytics for your public documentation](#article-6249) - [Generate and manage API keys](#article-5382) - [Connect Hinto Ai With Framer](#article-5381) --- ### Generate and manage API keys # How to Generate and Manage API Keys API keys allow you to connect your Hinto AI content to other applications and services, like Framer. This guide will show you how to generate a new API key for your project and manage existing keys. You will need owner or admin permissions for the project to create or manage API keys. ## Generate a New API Key 1. Navigate to the project you want to generate an API key for. 2. Click the **Project Settings** icon in the top-left corner of the editor. 3. In the Project Settings window, select the **API Keys** tab from the left-hand menu.  4. Click the **New API Key +** button. 5. In the **Create New API Key** pop-up window, enter a descriptive name for your key in the **Name** field. This will help you identify its purpose later (e.g., 'Framer Integration'). 6. Click the **Create API Key** button to generate the key.  7. Your new API key will be displayed. Click the **copy icon** to copy the key to your clipboard. 8. Once you have saved your key in a secure location, click the **I've saved the API key securely** button.  ### Important Security Note For your security, the full API key is only displayed once, immediately after creation. Be sure to copy and store it in a safe and secure place, such as a password manager. If you lose the key, you will need to delete it and create a new one. ## Manage Your API Keys You can view a list of all active API keys for your project or delete keys that are no longer needed. 1. Go to **Project Settings** > **API Keys** to see all the keys you have created. 2. To delete a key, click the **trash can icon** next to the key you wish to remove. 3. A confirmation pop-up will appear. Click **Delete** to permanently revoke the API key. --- ### API Documentation # API Documentation This document describes the external API system that allows external applications to access project data using API keys. ## Overview The external API provides secure, project-specific access to: - Project structure (folders and articles metadata) - Individual articles in HTML or Markdown format - Complete project exports as ZIP archives ## Authentication All external API endpoints require API key authentication using the X-API-Key header. API keys are tied to a specific project and provide access only to that project's data. **Base URL:** app.hintoai.com/api/external/v1 ``` curl -H "X-API-Key: your-api-key-here" \ https://app.hintoai.com/api/external/v1/projects/structure ``` ## Getting Started ##### [Obtaining an API Key](#article-5382) ### API Key Properties - **Project-Specific**: Each API key provides access to only one project - **Read-Only**: API keys provide read-only access to project data - **Expiration**: Keys may have expiration dates set by the project owner - **Revocation**: Project owners can deactivate or delete keys at any time ## Available Endpoints ### 1. Get Project Structure **Endpoint:** GET /api/external/v1/projects/structure **Authentication:** Required (Project API Key) Returns the hierarchical structure of folders and articles within the authenticated project. **Response:** ``` { "project": { "id": "uuid", "name": "Project Name", "description": "Project description", "url": "https://project-website.com", "logoUrl": "https://logo-url.com/logo.png", "projectBrandData": { /* branding data */ }, "isSearchEngineIndexed": true }, "structure": { "folders": [ { "id": 1, "name": "Folder Name", "articles": [ { "id": 1, "title": "Article Title", "created_at": "2024-01-01T00:00:00Z", "updated_at": "2024-01-01T00:00:00Z", "video_id": "uuid" } ], "children": [/* nested folders */] } ], "rootArticles": [ { "id": 2, "title": "Root Article", "created_at": "2024-01-01T00:00:00Z", "updated_at": "2024-01-01T00:00:00Z", "video_id": "uuid" } ] } } ``` ### 2. Get Single Article **Endpoint:** GET /api/external/v1/articles/{id} **Authentication:** Required (Project API Key) Returns a specific article with its content in HTML or Markdown format. **Query Parameters:** - format (optional): Export format - html (default): Returns HTML content - markdown: Returns Markdown content - clean (optional): Set to true or 1 for clean HTML export with processed article links (HTML format only) **Response (HTML format):** ``` { "article": { "id": 1, "title": "Article Title", "project_id": "uuid", "folder_id": 1, "created_at": "2024-01-01T00:00:00Z", "updated_at": "2024-01-01T00:00:00Z" }, "content": { "html": "
Article content...
", "format": "html" }, "project": { "slug": "project-slug", "name": "Project Name" } } ``` **Response (Markdown format):** ``` { "article": { "id": 1, "title": "Article Title", "project_id": "uuid", "folder_id": 1, "created_at": "2024-01-01T00:00:00Z", "updated_at": "2024-01-01T00:00:00Z" }, "content": { "markdown": "# Article Title\n\nArticle content...", "format": "markdown" }, "project": { "slug": "project-slug", "name": "Project Name" } } ``` ### 3. Export Complete Project **Endpoint:** GET /api/external/v1/projects/export **Authentication:** Required (Project API Key) Downloads the entire project as a ZIP archive or single file. **Query Parameters:** - format (optional): Export format - html (default): HTML files in ZIP archive - markdown: Markdown files in ZIP archive - llm-text: Single plain text file (all articles combined) **Response:** - For html/markdown: Binary ZIP file download with folder structure - Content-Type: application/zip - Content-Disposition: attachment; filename="project-name.zip" - For llm-text: Plain text file download (single file) - Content-Type: text/plain - Content-Disposition: attachment; filename="project-name.txt" ## Error Responses All endpoints return consistent error responses: ``` { "error": "Error type", "message": "Detailed error message" } ``` Common error codes: - 401 - Missing or invalid API key - 403 - Access denied to resource - 404 - Resource not found - 405 - Method not allowed - 500 - Internal server error ## Usage Examples ### Get Project Structure ``` curl -H "X-API-Key: your-api-key" \ https://app.hintoai.com/api/external/v1/projects/structure ``` ### Get Specific Article (HTML) ``` curl -H "X-API-Key: your-api-key" \ https://app.hintoai.com/api/external/v1/articles/123 ``` ### Get Article in Markdown Format ``` curl -H "X-API-Key: your-api-key" \ https://app.hintoai.com/api/external/v1/articles/123?format=markdown ``` ### Get Article with Clean HTML ``` curl -H "X-API-Key: your-api-key" \ https://app.hintoai.com/api/external/v1/articles/123?clean=true ``` ### Export Project as ZIP ``` curl -H "X-API-Key: your-api-key" \ https://app.hintoai.com/api/external/v1/projects/export?format=html \ -o project-export.zip ``` ### Export Project as LLM Text ``` curl -H "X-API-Key: your-api-key" \ https://app.hintoai.com/api/external/v1/projects/export?format=llm-text \ -o project-export.txt ``` ### Export Project as Markdown ``` curl -H "X-API-Key: your-api-key" \ https://app.hintoai.com/api/external/v1/projects/export?format=markdown \ -o project-export.zip ``` --- ### Framer Integration #### Connect Hinto AI with Framer # How to Connect Hinto AI with Framer This guide explains how to connect your Hinto AI knowledge base with Framer. By following these steps, you can seamlessly import your documentation, including articles and folders, directly into Framer's CMS. This allows you to build a fully functional, dynamic help center on your Framer site. You will need active accounts for both Hinto AI and Framer. ## Part 1: Syncing Your Articles. 1. In your Framer project, navigate to the **CMS** panel on the left sidebar. 2. Open the command palette by pressing **Cmd/Ctrl + K** or click the **plugin** icon at the bottom of the canvas. Search for **Hinto AI** and select it to launch the plugin.  3. In the **New Collection** window that appears, enter 'Articles' as the name and click **Create**. This collection will store all your individual help articles.  4. To get your API key, navigate to the Hinto AI web app and open your project. 5. Click the settings icon to open **Project Settings** and select **API Keys** from the side menu. 6. Click the **New API Key +** button. 7. Enter a descriptive name for your key (e.g., 'Framer Integration') and click **Create API Key**. 1. Click the copy icon to copy the new API key to your clipboard. 2. Return to Framer, paste the key into the **API Key** field, and click **Continue**.  1. In the Hinto Content Sync window, ensure the **Content Type** is set to **Articles**. 2. (Optional) For internal links to function correctly, expand **Advanced Settings** and enter your site’s full base URL path where articles will live (e.g., https://yourdomain.com/docs). 3. Click **Import** to begin syncing. Your Hinto AI articles will now appear in your 'Articles' collection in Framer.  ## Part 2: Syncing Your Folder Structure Repeat the process to import your folder structure, which is essential for organizing your content and building navigation menus. 1. Click the **+** icon next to **Collections** and launch the **Hinto AI** plugin again. 2. Name this new collection 'Folders' and click **Create**. 3. Paste the same Hinto AI API key into the field and click **Continue**. 4. From the **Content Type** dropdown, select **Folders**. 5. Click **Import**. Your folder structure from Hinto AI will now be available in the 'Folders' collection.  You have successfully imported your Hinto AI articles and folders into Framer. You can now use these two CMS collections to build your documentation pages, create navigation menus, and design your help center. --- #### Build a knowledge base layout in Framer # Build a Knowledge Base Layout in Framer After you have successfully imported your knowledge base content from Hinto AI into Framer's CMS, the next step is to build the user interface (UI) to display it. This process involves creating CMS-driven pages and linking Framer components to your imported 'Articles' and 'Folders' collections. ## Creating the Page Structure A typical documentation site requires at least two page types. First, a primary page (e.g., /docs) that contains the main layout, including the navigation sidebar and content area. Second, a dynamic CMS page (e.g., /articles/[slug]) which serves as a template to display the content for each individual article.  ## Building the Sidebar Navigation The sidebar provides navigation through your knowledge base. It should list all the folders (categories) and the articles nested within them. This is achieved by creating a list of folders, and within each folder, a nested list of its corresponding articles. - **Folders List**: Add a component that displays items from your **Folders** collection. This will create the main category headings in your sidebar. - **Articles List**: Within each folder item, add a second component that lists items from your **Articles** collection. This list must be filtered to only show articles that belong to the parent folder.  ### Filtering and Sorting the Navigation To ensure the correct articles appear under the correct folder, you must set up a filter. The **Articles List** component should be filtered where the **Category** field from the article matches the **Title** of the current folder. To maintain the original order from Hinto AI, both lists should be sorted by the **Sort Index** field in ascending order (Low to High).  ## Displaying the Article Content On the main content area of your CMS page, you'll link components to the fields in your 'Articles' collection to display the currently viewed article's information. - **Article Title**: Add a text element and set its content to the **Title** variable from the Articles collection. - **Article Body**: Add another text element and set its content to the **Content** variable. This variable contains the full HTML body of your article, including headings, paragraphs, lists, and images.  ### Tips for Building Your Layout - Use Framer's global styling options to define styles for HTML tags (H1, H2, P, A, etc.). This allows you to customize the appearance of your imported content without editing it directly. - Always use the **Sort Index** field provided by the Hinto AI integration to ensure your folders and articles are displayed in the intended order. - The link for each article should be set to its corresponding CMS page. Framer typically handles this automatically when you link to a CMS collection. By connecting Framer's powerful layout tools with the structured content from Hinto AI's CMS collections, you can build and launch a fully-featured, professional knowledge base quickly and efficiently. --- ## Analyzing User Interviews ### What is Customer Interview Analysis? # What is Customer Interview Analysis? **Customer Interview Analysis** in Hinto AI is a feature that transforms raw video recordings of user interviews into structured, actionable reports. It automatically identifies key themes, pain points, and feedback, saving you hours of manual transcription and analysis so you can quickly understand user needs. ## What Customer Interview Analysis Is Customer Interview Analysis is an AI-powered process that takes a video recording of a user interview or usability test and automatically generates a multi-part, easy-to-digest report. Instead of manually re-watching hours of footage, you get a structured document that highlights the most important information. - **Respondent Profile:** A high-level summary of the participant's background, role, and context relevant to the interview. - **Topic Analysis:** A detailed breakdown of the conversation into key themes. Each topic includes summaries of pain points, suggestions, positive feedback, and informative clips. - **Full Interview Transcript:** A complete, time-stamped, and speaker-labeled transcript of the entire conversation for easy reference. ## Why It Matters Manually processing user interviews is time-consuming and prone to human error. Hinto AI's automated analysis streamlines this workflow, allowing your team to focus on action instead of administration. You can quickly extract valuable insights to validate ideas, prioritize features, and build a better product based on direct user feedback. Sharing specific, time-stamped findings with stakeholders becomes simple, ensuring everyone is aligned on what users are actually saying. ## How It Works in Hinto AI You start by creating a 'Customer Interview' project and uploading your screen recording. Hinto AI's system transcribes the audio, analyzes the conversation to identify distinct topics and themes, and extracts key quotes related to pain points, improvements, and positive reactions. This information is then compiled into a structured report, complete with timestamps that link directly back to the key moments in your original video. ## Summary This article explains Hinto AI's Customer Interview Analysis feature, a tool that automates the process of turning user interview videos into structured reports. By generating respondent profiles, topic-based insights, and full transcripts, it helps you save time, uncover key feedback, and make better product decisions. ## Related - [Analyze a User Interview Recording](#article-8527) - [Understand Your Interview Analysis Report (Respondent Profile, Topics, Transcript)](#article-8528) - [Manually Create New Topic Analyses or Transcripts](#article-8529) --- ### How to Analyze a User Interview Recording # How to Analyze a User Interview Recording This guide shows you how to transform a video recording of a user interview into a structured, actionable report. By following these steps, you can automatically generate respondent profiles, topic analyses, and a full transcript. You will need a video file of your user interview to get started. 1. From your Hinto dashboard, navigate to the **Create New Project** screen. 2. Under Project Type, select the **Customer Interviews** option. 3. Enter a descriptive name for your analysis in the **Project Name** field. 4. Click the **Create Project** button.  5. In the **Select video** window, click **Upload** to choose your interview recording file or drag and drop it into the designated area. 6. Once the video is processed, Hinto will automatically generate a report containing a **Respondent Profile**, a breakdown of key **Topics** discussed, and a **Full Transcript**. 7. To add a new, manually defined topic analysis, click **Add content** and select **Single article**. 8. Choose a template like **Topic Analysis**, select the video, provide a name for your new article, and click **Create**.  ## Summary This article explains how to analyze user interviews by uploading a video recording to Hinto. The process involves creating a 'Customer Interviews' project, uploading your media, and letting the AI generate a comprehensive report with a respondent profile, key topics, and a full transcript, saving you hours of manual work. ## Related - [What is Customer Interview Analysis?](#article-8526) - [Understand Your Interview Analysis Report (Respondent Profile, Topics, Transcript)](#article-8528) - [Manually Create New Topic Analyses or Transcripts](#article-8529) --- ### Understand Your Interview Analysis Report (Respondent Profile, Topics, Transcript) # Understand Your Interview Analysis Report (Respondent Profile, Topics, Transcript) After you analyze a user interview recording, Hinto AI generates a structured report with several key sections. This report is designed to help you quickly understand the participant, identify key insights, and reference specific moments in the conversation without needing to re-watch the entire video. ## Respondent Profile The first article generated is the **Respondent Profile**. This provides a high-level summary of the interview participant, creating a quick persona snapshot. It documents who the user is, their background, and the context of the interview.  - **Respondent Profile:** A detailed breakdown of the participant, including their role, location, relevant experience, and technology usage. - **Additional Context:** A summary of the study's purpose and the specific tasks the respondent was asked to complete during the session. ## Topic Analysis For each major theme or task discussed during the interview, Hinto AI creates a separate **Topic** article. These are deep dives into specific parts of the user's experience, breaking down their actions, feedback, and pain points.  - **Informative:** A chronological list of the user's actions and statements related to the topic. Each item includes a timestamp, allowing you to jump to that exact moment in the video for more context. - **Pain Points:** A summary of frustrations, difficulties, or problems the user encountered. - **Improvements:** Direct suggestions or implied wishes from the user for making the product better. - **Positive Feedback:** Highlights what the user liked or what worked well. - **Comments on Demonstrated Features:** Specific reactions to UI elements or product features shown. - **Summary:** A final overview of the user's experience regarding that topic. ## Full Interview Transcript Finally, the report includes a **Full Transcript** of the entire interview. This provides a complete, verbatim record of the conversation, with each line timestamped and attributed to the correct speaker (e.g., Interviewer, Respondent). It serves as a comprehensive source of truth for the entire session.  ## Summary This article explains how to interpret the multi-layered report from a user interview analysis. It covers the high-level Respondent Profile, detailed Topic Analyses with specific insights, and the complete, searchable Transcript, enabling you to quickly find key moments and insights without manual review. ## Related - [What is Customer Interview Analysis?](#article-8526) - [Analyze a User Interview Recording](#article-8527) - [Manually Create New Topic Analyses or Transcripts](#article-8529) --- ### How to Manually Create a Topic Analysis or Transcript for a User Interview # How to Manually Create a Topic Analysis or Transcript for a User Interview This guide demonstrates how to generate additional articles, such as a new Topic Analysis or a full Interview Transcript, from an interview video you have already processed. This is useful when you want to explore a specific theme not captured in the initial analysis or create different report formats for your team. 1. From within your 'Customer Interviews' project, click the **Add content** button located in the left sidebar. 2. Select **Single article** from the dropdown menu that appears.  3. In the 'Select a template' window, choose the type of article you want to generate. Options include **Topic Analysis**, **Respondent Profile**, and **Interview Transcript**.  4. Choose the video you wish to use from the 'Existing videos' list. 5. Provide a title for your new document in the **Article name** field. 6. Click the **Create** button to begin the generation process. Your new article will appear in the sidebar once complete.  ## Summary This article details how to generate additional, specific analyses from an already processed user interview video. It covers creating new Topic Analyses, Respondent Profiles, or full Transcripts to ensure a comprehensive understanding of your user feedback. This feature allows you to dive deeper into specific themes that may not have been highlighted in the initial automated report. ## Related - [Analyze a User Interview Recording](#article-8527) - [Understand Your Interview Analysis Report (Respondent Profile, Topics, Transcript)](#article-8528) - [Manage articles and folders](#article-1399) --- ## Lessons ### Lesson 1: Create your account # Create your account and table of contents