Privacy Policy

Last Updated: September 23, 2025

1. Introduction

Welcome to Hinto AI ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, platform, and services (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

We collect information to provide and improve our Service. The types of information we collect are:

a. Information You Provide Directly

Account Information: When you create an account, we collect your email address and name. If you register using a third-party service like Google, we receive information from that service, such as your name and email address, as permitted by your privacy settings on that service.

User Content: Our core service involves processing the content you upload. This includes your screen recordings (videos) and the documentation, text, and images generated from them. We process this content solely to provide the Service to you.

Communications: If you contact us directly for support or other inquiries, we may receive additional information you choose to provide, such as your name, email address, and the contents of your message.

b. Payment and Billing Information

We do not directly collect or store your payment card information. We use a secure third-party payment processor, Lemon Squeezy, to handle all subscription payments. When you purchase a subscription, you provide your payment information directly to Lemon Squeezy. They may collect information necessary to process your transaction, including:

  • Name
  • Billing and shipping address
  • Email address
  • Payment card information
  • Location data for tax purposes

We recommend you review Lemon Squeezy's Privacy Policy to understand their data handling practices.

c. Information We Collect Automatically

Usage Data: We automatically collect information about your interactions with our Service, such as the features you use, the projects you create, the date and time of your visits, and other actions you take.

Cookies and Tracking Technologies: We use cookies and similar technologies to operate and analyze our Service, remember your settings, and enhance your experience. You can control the use of cookies through your browser settings.

Device Information: We collect information about the device you use to access our Service, including your IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Service: To operate our platform, process your User Content, manage your account, and provide you with the features you use.
  • To Process Payments: To manage your subscription, process payments through our third-party provider, and handle billing issues.
  • To Communicate With You: To send you service-related announcements, billing notifications, technical notices, and respond to your inquiries. We may also send you marketing communications, which you can opt-out of at any time.
  • To Improve and Personalize the Service: To understand how our users interact with the Service, analyze usage patterns, fix issues, and develop new features.
  • For Security and Compliance: To protect the security and integrity of our Service, prevent fraud, and comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., Vercel, AWS), analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the services we have requested.
  • With Our Payment Processor: We share transaction-related information with Lemon Squeezy to facilitate your subscription payments.
  • For Legal Reasons: We may disclose your information if we believe it is required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Hinto AI, our users, or the public.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so. For example, if you configure an integration with a third-party application like Intercom or Framer.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain information to comply with our legal obligations, resolve disputes, and enforce our agreements. You can delete your account and associated content at any time.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access: You can request a copy of the personal information we hold about you.
  • The right to rectification: You can request that we correct any inaccurate or incomplete information.
  • The right to erasure: You can request that we delete your personal information, subject to certain legal limitations.
  • The right to restrict processing: You can request that we limit the processing of your personal information.
  • The right to data portability: You can request that we provide your data in a machine-readable format.

To exercise any of these rights, please contact us using the information below.

7. Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We may also notify you via email or through a notice on our Service. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact information provided on our website.